Marrickville, Australia
93 Chapel St
N/A
+61295500088
Parents be warned - this place had an issue with their billing system & instead of contacting me to resolve the issue, the gym have resorted to giving my details to a DEBT COLLECTOR who would ring me & email repeatedly without leaving a message or any details about what the matter is about. (I have tried many time during my daughter’s term there to pay the gym & also contacted the centre to make payment only to be told they’ll contact me or call back later)
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Run out of a warehouse style building, they offer term classes for kids K and older (grouped by skill and age group). 190 for 10 classes per term. Very good quality instructors. Seems to be very popular since they are booked solid every term for most classes. Classes are offered Mon-Fri after school, and Saturday mornings. All info on their website. Parking is on the street (free). There is a restroom on premises, with handicap access.
TERRIBLE!! UNPROFESSIONAL!! Biggest mistake I have ever done was to enroll my daughter with BK GYMNASTICS. I have coordinated and have an exchange email with the management all through the week and called them many times informing them that my daughter will attend the session plus the make up class. Went there and told another staff again and confirm the time for collection, session runs from 9am till 10.30 including the make up class. Was raining , theres no covered waiting area so I was forced to drop and pick her up. Came back at 10am and found my daughter alone crying by herself in the waiting area . I Have spoken to the staff and ask why this happens that no one even checked on her , or might as well call me and ask. Only looks at me and said YEs she was on the list (then why is she outside) You guys are UNPROFESSIONALS!! What kind of work ethics have you got?? Leaving a 5 yr old girl outside by herself . This was so traumatic For my little girl. No receptionist at all , no such form of communication. Your fee's are not cheap that is why I have expected an reliable service. But this is UNACCEPTABLE And cannot be tolerated. There is no EXCUSE For this NEGLIGENCE. Truly disappointing!!
Email several times no answer at all Tried to call aswell but no answer"asking for a trial and see the centre " But my other friend wants to enroll straight away And she pay They answer so quick Making money aye
My son just had his first class and loved it. They'll still getting settled in the new premises, but the instruction was great. Very clear and firm, which is just what rambunctious 4yos need :)
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