Belmore, Australia
703 Canterbury Rd
N/A
+61 297873998
DeliveryIn-store pick-upIn-store shopping
Would not recommend this company. Lots and lots of issues and job never got done. First they delivered wrong glass door. Delivery guy damaged wall bringing glass in. Delivery guy measured our original door frame. Several days later, we were told they needed to come measure again and we would be charged xtra, when we complained about the fee and wall damage, they reduced fee by 50%. They (First Choice) Came back again, took measurements again for custom door a second time (spent 25 mins measuring). a week later, arranged another delivery, we waited but driver was a no show, had to rearrange our work schedule to once again meet the delivery driver, driver finally showed up a few days later, but twice measured custom door didn't fit, First Choice Shower screens threw in the towel and gave up. Couldn't do the job and issued us a refund. The whole process wasted a full month of our time and they still didn't complete the job. Buyer beware
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Had good experience here asked a lot of questions ended up ordering bath shower screen taps toilet and accessories. Jessica came to my house and measured up shower so that I got a standard shower so it didn’t cost extra very helpful service. Good price compared to other stores all in all very happy thanks jessica
Too pricey. They think this is your first and last shop to go and shop. So they charge a lot compare to others. Got our shower screen half price cheaper elsewhere, same design and style, better stronger quality. They only want to talk to you when its money time!!
I am very happy with the frameless shower screen and the professionalism during the sale and installation.! I got to the shop and it was late Jessica waited for me after hours.! I wanted only a shower screen but ended up with buying a tub as well. I had a noise in the hindge, called Jessica, couple a days later bam fixed, that’s Service..!! I would recommend this store any time.! I have a business and I could learn a few things from her.!
Customer service friendly and helpful Valerie and I store staff have a lot of product knowledge. We made our choice (frameless shower screen) got our quote along with 3 other pricing options for any Custom changes. The tradesman came out within days to measure and within 2 weeks our new shower was installed along with the removal of the old half done screen and all the rubbish. Professional and courteous throughout the whole process. A job well done highly recommended for your next Reno or bathroom makeover. Thank you to first choice shower screens
TERRIBLE EXPERIENCE! After spending time trying to find a solution to my shower I thought maybe this mob could be the pariah to all my problems. How very wrong I was! After one solution couldnt be met I tried another but they told me it was too hard for them to do. They said it is best you search and find your own way to do it. I said ok and then I would need a refund on what I no longer needed. The two sales people had a conversation and said without even looking that one of the pieces was scratched and I had to pay the full price of the item.In no way was it scratched and they said I had to pay. I will never do business with these people again! The manager didn't even come out to talk to me just rattled off in Chinese to her off sider and I got stung with no solution and a set of hot and cold taps I dont want. Poor service, unhappy customer and no solution to my problem! Stay away!
These guys reflect their business name exactly. I was referred to them by a family member who used them many years ago. I got a custom-made showerscreen and the whole process was extremely fast and easy. They came to measure quickly, ordered and installed exactly as they said they would. Very professional and no hesitation in recommending them.
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