NewDirection Care

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Bellmere, Australia

newdirectioncare.com.au
Aged care· Hospital & Health Care

NewDirection Care Reviews | Rating 4.1 out of 5 stars (8 reviews)

NewDirection Care is located in Bellmere, Australia on 41 Lotus Ave. NewDirection Care is rated 4.1 out of 5 in the category aged care in Australia. NewDirection Care is the world’s first microtown™ inclusive community that provides freedom of movement, independence and choice for the elderly and those living with a diagnosis of dementia. NewDirection Care is a residential community for the elderly and for those living with younger onset dementia and complex care needs. It is a place where residents can enjoy fulfilling and happy lives beyond diagnosis—socialising, staying active, pursuing hobbies and continuing to play a role in the community. Winner of Facility of the Year 2017 at the Ageing Asia Eldercare Innovation Awards, our community is perfectly located between Brisbane and the Sunshine Coast. It is a $35 million residential care microtown™ expertly designed and offering state of the art living that’s focused around you. Although this level of care, lifestyle and luxury may seem unattainable in aged care for all but the wealthiest in our community, NewDirection Care at Bellmere is open to everyone with an ACAT assessment, including those who are supported by government. At NewDirection Care we know that what really makes a home are those that live with you. We all have our own wants and needs yet living with like-minded people is possible when we share similar core values, interests, hobbies and lifestyles. To assist you with this we use a cutting-edge profiling tool that draws out an individual’s social world-view and personality traits with a particular focus on factors that influence living and interacting with others. This means that you will live with like-minded people.

Address

41 Lotus Ave

Phone

+61 735053201

Company size

51-200 employees

Headquarters

Bellmere, QLD

Founded

2017

Open hours

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Michelle Johnson

Dishonest and Uncaring They have left a single mother who is a full time student, in a financial mess due to their incompetence and dishonesty. I was offered a position with New Direction as a House Companion in September 2020, which I was happy and excited about. As I am studying nursing and had 3-4 weeks of placement during the induction/training period, they offered me a position to start on 14 December 2020, which was during my semester break from my studies. I had a permanent part time position and before I quit my permanent part time job, I got a contract from New Direction . Before my start date of 14/12/2020, it took 2 weeks of continually emailing and phoning New Direction (with no return calls or emails) to find out that the person I was dealing with had left and apparently she did not hand over my details to the person taking over from her. That should have been fine as I had a contract and email trail regarding my engagement with New Direction. I was finally given a new start date of 11 January 2021 and told that only the first week was in class and that they can work around my study schedule, that restarts on 18 January 2021. A week later I gave them my updated study schedule and availability and I received an email from New Direction to say that they now require me for 3 weeks full time training. Even though I tried to come to an amicable solution they decided to withdraw my contract as I cannot make training on Mondays and Tuesdays of week 2 and 3 of the training block. I took New Direction at their word and I quit a permanent part time position due to the contract and promise of employment they gave me. This has left me in a bad way financially (and over Christmas) and even though I have been trying to come to a workable solution with New Direction, they are not interested in further discussions to find an amicable solution.

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Jheri

Very beautiful place for the residents here. Offer many different activities. Love the beautiful setting and different units. Truly a home like environment for the residents. Nicely located close by for family & friends. Love the security provided.

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Pam Stratford

They are looking after my friend there very well. The staff are caring and friendly. The cafe serves terrific coffee and gives the residents and family a lovely relaxed place to chat. All care facilities should be modelled on this approach.

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Sandra Dixon

Great place and concept fantastic but care leaves a lot to be desired

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Amanda Hay

I visit frequently to take residents to appointments etc and it's a fantastic concept compared to regular aged care facilities

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Lisa Knight

Nice atmosphere & lovely nurses, U have a friend thar resides here, he is not elderly, but disabled & is looked after really well by the staff.

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Neville Miller

Very modern and spacious rooms, very friendly and professional staff,

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Matthew Farnan

Much hyped and highly overrated