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Norwest Medical Imaging

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Bella Vista, Australia

synrad.com.au
Radiologist· Hospital & Health Care· Medical diagnostic imaging center

Norwest Medical Imaging Reviews | Rating 4.6 out of 5 stars (8 reviews)

Norwest Medical Imaging is located in Bella Vista, Australia on 6 Meridian Pl. Norwest Medical Imaging is rated 4.6 out of 5 in the category radiologist in Australia. Norwest Medical Imaging is a hospital & health care company based out of Ground Floor, 6 Meridian Pl, Norwest Business Park, Bella Vista, NSW, Australia.

Address

6 Meridian Pl

Phone

+61 1300339729

Headquarters

Bella Vista, NSW

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet

Open hours

...
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Visakan Thiruchelvam

Very professional practice. Very busy as well. Entrance is a bit poorly signposted. However the staff are unbelievably polite, professional, friendly, welcoming and helpful. I just had a scan there, and from the reception to the technicians, I received some of the most helpful customer service I have received in a great many years. Very impressed and I will be taking my business here from now on. Thank you staff at Norwest Medical Imaging.

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Jia

Lovely experience coming here for a scan on a Friday afternoon. Staff were all very kind and professional. From Emily at reception, to Sam and Deb, the technicians. I usually go to Rouse Hill Medical Imaging- this was not as busy and parking was a breeze. Got my images on CD in 5 minutes too. Overall great experience, would definitely recommend.

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Tom Miletic

Long wait. People who came after were served before us. I will avoid this place in future. Edit: changed from 2 star to 4 star as Tina came to see us 5 min after posting and explained the wait. We agreed that they could manage expectations better by letting customers know how many others are in the queue in front.

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Monisha Kaur

My mum had an MRI scan today at Norwest Medical Imaging and was quite nervous due to her past experiences elsewhere. Thankfully she was so well looked after by the amazing team of Tan and Marline. I can't recommend them enough for how comfortable they made her feel during the whole process! From calming her down, to talking through the procedure and just creating a relaxing atmosphere - the scan was over before she knew it! Thank you Tan and Marline for taking such good care of her and removing her fears of MRIs!

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Alexandra

I’ve been around the block when it comes to medical imaging centres, because honestly they all seemed the same to me so I wasn’t really fussed where I went. That is of course until I came here. The imaging staff are thorough, empathetic and go through specific details/concerns. My radiographer, Daniel, went above and beyond to ensure I got the optimal results and had no doubts about my individualised procedure; what to expect during, after and long-term. I would also highly recommend Dr. Craig Harris, should you require any treatments requiring a Radiologist. Overall, cannot commend the clinical team enough as a whole. Results/reports in addition to being forwarded to your referring doctor, are also available for your own access online with a username and password provided to you on arrival. This definitely minimises any anxiety and waiting. The facilities are also modern, clean and have extensive parking available right next to door (including wheelchair/disabled access). If I had any negatives, I must say whilst the clinical staff are fantastic, the lady I dealt with at the front desk was a bit confronting to the point of almost being rude. But again, because of the high calibre clinical team this didn’t really phase me or impact my visit. I would definitely recommend this centre and I too will make sure that if I require any further imaging in future to return here.

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Manuel Padilla

Brilliant services. Maddy (who conducted the X-ray) was exceptional at relaying information and made me feel so comfortable with light hearted jokes despite the discomfort of my injury. Tina (who conducted the ultrasound) was succinct and efficient, not to mention very accommodating as well. I'd definitely go out of my way to use this facility for future scans (though hopefully none would be needed!)

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Tony Thomas

Totally agree with all the reviews posted here. When we made the booking it was clearly mentioned that the imaging was bulk billed. But on the day, they informed us that it was not. Staff act as if they are doing us a favour. Please try and understand that we are paying for the service. This place shouldn’t be in business if they cannot be truthful. Please do yourself a favour by visiting other imaging centres who stand by their word.

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G Lockley

Lying to me saying that they have completed the bulk billed portion to claim from my visit for me and after trying desperately for their help to fix their errors after more than a month they keep making me call Medicare to do their job. I always have to wait over 45 mins for a schedule appointment with a full bladder!!! Go somewhere else don’t bother!

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