Belconnen, Australia
Shop 85 Westfield Shopping Centre, Benjamin Way
N/A
+61262531415
I bought tshirt yarn today and just looking at the yarn it was clear to me that some of the 750g must be missing. The banderole was way too loose and the ball also looked smaller than the other colors of the same type. Of course I just didn't need to buy it. But I had assumed that at least one would make the effort to weigh it or give it a discount. At the checkout I had to listen to some lame explanations, but took it anyway because it was the last ball in the color I wanted today. And of course I weighed it at home and it's missing 40g. Pathetic "service"
like
Great selection of yarns and cottons. All the bibs and bobs you'll ever need. Great fabric selection too
Fantastic staff that are always willing to help with a smile on their face. The manager that helped me (I think her name was Rhiannon?) was a delight, I wish there was more staff around that delivered her level of fantastic customer service. All staff adhered to covid 19 safety measures too, I felt very safe. 5 stars.
DO Not buy zippers or needles or most notations from this store. They're poorly made and way overpriced-- I have bought all manner of things from this shop and everytime they break. Twin needle snapped at the machine connection point?! Zipper tabs snap right of?! Thread breaks easily on machine set to correct tension point?! It's kind of rediculous. I've never had any issues with things of the same sort from spotlight or other stores. Save yourself the money and price markup and just go to a different store honestly.
Manager (can't remember the name, began with R) was fantastic. Really helpful took their time and sorted me out. Can't recommend highly
Every time that I shop here the service is poor - the manager (I believe her name starts with R) is always rude, never smiles and seems eager to rush you through the checkout and get you out. Today she was coughing continuously in the back room and in front of customers, and was clearly unwell. This is completely inappropriate in the middle of a pandemic and therefore this store will receive a formal complaint. Disappointing but unfortunately not surprised as I've only received poor service here for months on end.
Love the place! I can spend hours looking around all the interesting things.
I come here all the time and the customer service is always great
Deli
The best companies in the category 'Deli'