Hornsby, Australia
Shop 3/86 George St
N/A
+61299871877
First time visiting this store and very impressed with all aspects of my visit. Sunny the owner helped me replace the battery in my Ford Kuga, which is actually quite difficult and requires removal of the air filter box and some other parts. This was done at no extra cost and with a very friendly attitude. Could not recommend this store enough. Thanks Sunny.
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I needed to refuel the acid for my forklift battery, the owner (Sunny) served me and told me it would cost 15 to top it up. He took the battery to the back and after 5 minutes he came out and told me it was all done. When I went to the counter to pay, he said it is 75 because it is 15 per bottle and he used 5 bottles but when i asked him to show me the bottles, he was only able to show me 1 empty bottle. I didn't want to argue with him in front of my kid so I paid and left. When i got home I called two other Battery World stores (Chatswood and Brookvale) to verify the charge and I was told it should only cost 15 per top up not per bottle. I went back to the store and requested for refund of the overcharge, he refused and told me to go away. I suggest anyone wants to buy from them check the prices with other Battery World stores first or you may get ripped off big time. Stop pretending you are a honest business owner Sunny, the tax invoice your provided is already against Fair Trading regulations and Battery World policy. There is no mention of the sulfuric acid you used and instead your charged me for an hour labor when yon only spent max 10mins on the job. I already taken up with Battery World head office, they will be in touch with you to issue me the refund. Thank you!
Good price for boat battery, responsive staff..
The staff at Battery World Hornsby are knowledgeable, friendly, and always willing to go above and beyond. A benchmark for exceptional customer service!
Great service, not the best pricing
A late review but a positive one. I came in over Christmas when my newly purchased car had a dodgy battery terminal connection. Sunny and the team were fantastic and make sure my car was safe to drive. Thank you so much!
Visited the store for advice on a dual battery for my 80 series Landcruiser. Sunny was incredibly helpful and knowledgable about different battery options for my needs and test fitted in my engine bays new secondary battery tray before purchasing the battery. He also priced matched me on the battery from another company that was having a sale. Thanks, Jono.
Good service lets hope the battery dose show up.
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