Melbourne, Australia
219-225 Swanston St
N/A
+61396357777
I gotta thank the team in BOC regarding to mine and my sister's personal account issue. Special thank to Tom, it was quite an urgent manner on Sunday night, thank you very much for preventing fraudulent activity and so my sister didn't lose any money on it. Trustworthy and highly professional team, thanks again Tom!
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Snail speed to serve clients. I just left without finishing my business after 30 mins’ waiting at that day. If you are busy, never go there. After the previous experience, I decided to come early to do my business around 9:30am. However, until 9:40am, everyone there is not going to serve clients.
Nice patient staff and efficient service! Thank you guys a lot.
The bank was closed for a ten-days period without notifying the customer, cannot find any information about the bank closure on their website. It was very annoying as I was unable to process any business deal meanwhile.
Overall a pleasant experience with Bank of China. Affordable safe deposit box with dual key system for security. Positive customer service plus Staff is patient.
Very very slow to get service. The attitude of staff is also not so nice.
Staff are extremely friendly and knowledgeable. Very professional and thorough bank.
Customer service speed need to improve.
Deli
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