Bangholme, Australia
3 Soden Rd
N/A
+61397858145
Without a doubt the best wood supplier in Melbourne. This is our second winter ordering from Ollywood and the service from ordering to stacking is just amazing. Over the years I have used many suppliers and without hesitation I would recommend Ollywood for their service and their amazing Red Gum wood which always burns cleanly.
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I have dealt with them for the past 2 years and have always received good product, prompt and reliable service. However the last load I received there were a lot of really large logs which I cannot fit into fireplace and I do not have a chainsaw so I emailed them twice and did not get the courtesy of a reply so it would appear that maybe they don't need my custom.
Delivered on the days we need it. We get the red gum. The wood is great - a mix of small and large so for our wood heater which is large, we get kindling to long burn wood in the one mix. Lasts well burns well
I had been looking for a good firewood supplier. Buying by the cubic metre can be hard when barely anyone sells a well stacked cubic metre these days. Ollywood were offering 2 tonnes delivered (I live in Mount Evelyn) for 650 plus a 50 visa card, so 600 net. The firewood was delivered within 24 hours, great quality dense firewood. I stacked the wood tightly and the end result was around 3.70 cubic metres. At 162 per cubic metre, delivered. Great value, and great customer service.
Wood was clean, burns slowly, delivery with a smile. Really good product, will definitely use them again!
First time I bought from Ollywood. Intially, good communication via email and fast delivery. Good mix of larger and smaller logs. And that's where the positives end. As expected, I had to chop some of the logs to size as some were just a little to large and some rounds were not chopped at all. What wasn't expected was that many of the logs I have split so far, are soaking wet on the inside. I first noticed when some whole logs I had put on the fire (before splitting) took a long time to start up and then were literally cooking and creating a lots of smoke. Sent an email to Ollywood to ask why the logs are soaking wet inside, considering the wood was supposed to be seasoned and ready for burning? "Moisture Tested Weekly. Top Quality Ready To Burn" We'll, that's what the website says. One week later, I still have not received a response. They delivered a tonne alright, just not sure how much of that tonne was WATER and how much was wood. I guess that's one way to bolster your profits. Not responding to my email indicates that they know about what's been delivered. Are they intentionally deceiving customers? Any other company that cares abouts it's customers would have responded. Would not reccomend to buy from Ollywood. It was my first and certainly last time.
Talk about over sell and under deliver. Great website, photos of would impressive thats where it stops. 1 tonne of firewood delivered right on schedule, no phone call as promised to organise time of delivery, lucky I was home. Driver excellent, wish I could say the same for the wood. I estimate around 70% under 10cm thick, I've got a pile of "scrap" 1mt x 1.2 my x .5 my high, all night burning logs, maybe 20, I've been buying redgum for 20 years from different suppliers, and this is up there with the worst, never again…
Best value we've had order red gum firewood. There might be some chopping of the bigger pieces, but that's all good exercise.
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