Ballarat North, Australia
911 Doveton St N
N/A
+61 353290000
On time pickup. Was able to book online with app in advance. Was happy with price and driver was friendly.
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This driver turned a 1km journey into 2km! I walked to the location 1st and got a cab back due to the weather. I have included a screen shot of the GPS app tracking both journeys. I will ONLY USE UBER from now on.
WORST TAXI COMPANY EVER! uber from now on thanks. So a couple of mouths back I had my dog die in melton I don't have a driver's licence so I needed a ride to the train station so I chose to call a cab. Just before the cab arrived I noticed I had lost my card and didn't have any cash I politely went up to the cab and explained the situation and told him I can't pay so ill have to cancel I apologised as I know I wasted his time and money I did feel quite bad. He left my house and I thought that was the end of it 15 mins later he returned to my house with a mate to try and confront me he started swearing I apologised once more but he continued so I told him to leave my property he refused until I paid soo I chase him off.
I would give minus stars if I could! Pre- booked a taxi prior to the event for a wheelchair access maxi only to have them not show up! After half an hour I called to follow up to be told they were still looking for a maxi for us but could not guarantee one. I was then rudely told that even though I made a booking, a taxi isn’t guaranteed and they only had one maxi servicing the district and couldn’t tell me when one would be available. I had to cancel my reservation at a restaurant and my opportunity to have a somewhat normal Christmas with my mother was ruined. Why offer a service when it clearly cannot be delivered? It’s not hard to be upfront and say that a service is not available. Absolutely pathetic and simply not acceptable!
Just shocking never have maxi taxis available because the drivers are self employed and always have private jobs when you are in a wheelchair Otis frustrating and takes more of your independence away just totally unreliable obviously there are no ther cab companies that provide service for disabled people Ballarat taxis haveletme down several times they just make me cranky cause they give you hop where there really is none
limited service no cabs at 3am
If I could reverse rate I would terrible absolutely terrible I was late for school I rang 30 minutes prier and I'm still waiting after 45 minutes!
When will this company and its drivers finally learn and accept that there is competition in this town and to stop stealing fares from other drivers to which they sit behind of!
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