Wandandian, Australia
2698 Princes Hwy
N/A
+61 1800659659
Great family run business who have been local for as long as I’ve been alive. Always great to deal with.
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Highly recommended. Good old fashioned service. Also best price for the pool lights I needed anywhere in Australia ( LED multi colour Oval Series) Knowledgeable and helpful staff who went the extra mile. Emails answered quickly and purchases are picked, packed and posted same day. Thanks from Adelaide
Similar to what others seem to have experienced. I'm not sure how much more I could have done to try and buy a solar shower from Autumn Solar. I emailed and phoned them many times, asking them about what products they had in stock. All I wanted was to buy a product. They couldn't tell me what they had in stock, and never called me back with any details. Just left me dangling, and up to me to constantly keep trying to reach out to them. Quite frustrating
I had pool solar heating installed by this company on 23rd May 2017. The service technicians were very knowledgeable. I did wait a little for the install to be completed (16 days) but this time delay was explained to me, and I am very glad I waited as the end result is awesome. Thanks Autumn Solar.
Header pipe failed after 5 years, which I know can happen but try getting a service call out of them. Called a week ago and was told they would let me know, but no phone call. So chased up on Friday and was told it may be Monday, but again no phone call. So phoned again (3rd time) and now being told they can't do it at all this week and don't know when they could do it. Obviously they don't care about after sales service.
I have had excellent service from the team at autumn solar. Steve Merrett the owner personally installed the solar paneling on my roof , he even replaced some old broken tiles I had . He wouldn't take payment for 14 days until I was satisfied my solar was working to my expectation . I couldn"t recommend them more highly . They arrived at the exact date and time as arranged , were totally professional and neat and tidy. at the end of the job , they left my home as clean as it was when they arrived. Thank you to Steve and his team. Mark Houley
I delivered a chlorinator that had suffered a lightening strike for repair fully expecting to have to buy a new unit. The unit was repaired, tested and cleaned within a couple of hours while we did some sightseeing around Ulladulla. I am very happy with the friendly, knowledgeable, service and ended up spending much less than I was expecting. Thanks.
I paid a lot of money for pool lights, two of which failed after 4 mths. It took 9 mths and 20 calls and emails to get them to honour the 12 mth warranty. Even then they charged me a service call to replace their faulty products! Use this company at your peril. Didn't return many calls and didn't pass on messages. Update: Yes I have purchased items from your company and you know I have. Stop promoting 'fake' service.
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