Launceston, Australia
58 Paterson St
N/A
+61 1300 030 222
No car available when we got there as we had not booked one. They bent over backwards to get a car for us. Very helpful staff. Perfect
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Great team of staff give the best service
Best car rental in Tasmania
Very friendly and helpful staff. This campervan has been our home for the past 5 days and it has been everything we've needed. We've stayed at a powered site once when we were at cradle mountain so we could use the heater and recharge the power but every other night we have just stayed at free camp sites with toilets which has been great to save us money. My only critique is that I wish there was a curtain across the opening to the bed as the light coming in from the roof window thing can be quite bright which makes it hard to nap during the day or sleep early at night (daylight savings doesn't agree with me).
The service I received from Colleen and Ben at Hertz Launceston Downtown was exceptional. The company I had rented through contacted me 3 hours prior to the Monday morning collection to advise that they didn’t have a car and could not help me. I called numerous operators at Launceston Airport who had no stock available due to the peak period. I then walked into the Hertz Office and explained my situation. Whilst there was no readily available cars, they were able to source a dual cab Ute from their airport branch and have that site turnaround and prepare the vehicle within 90 minutes for collection. A great customer experience that got our holiday back on track. Thank you so much for your understanding and assistance.
Simple and easy to rent a car. We were provided with Tasmania's map and main attractions. Customer service was very exceptional.
Very friendly and helpful...
Experience with Hertz Launceston was amazing, and service is outstanding until the end! Easy key pick-up at the exit of Launceston Airport, and metres away from the rental car. What impressed me the most is that I had accidentally left my house keys in the car, and the keys were sent back by express post the very next day they called. Impressive!
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