Blacktown, Australia
34 Third Ave
N/A
+61288149577
Norm always gave me the best customer service. Fair, honest & happy to explain any work that needed doing - including if it could be left for a while.
like
I have been using Automasters Blacktown for many years now - regular servicing and unexpected issues. Always had very good, honest and respectful service with no surprises. Replaced parts are always shown to the customer and offered to you if you want it. I suspect some of the other reviewers were expecting feats of magic from a standard car service.
They dont know what Customer Service Means! They know how to rip off people. They are good at it. You will be welcomed while doing inquiry however once you leave your vehicle they will just keep on calling you with different problems and need to change different parts irrespective of being faulty or not. You will be threatned to make a payment and will be greeted with F words until to make the payment. You would not get you keys until then. Guys never ever go to Automasters and specially the Blacktown branch where the store manager is cranky and rude! Doesnt talk without F words! They do not know anything technical and are very inexperienced and un-qualified. Even after spending money you vehicle will be as it is without problem being fixed.
They dont deserve a rating. They should be rated Negative which truly reflects them. The problem was raised with the headoffice but no resolution till date. It is surprising to see how head office has no control over franchisees. They will ask you to get the issues sorted with local stores who do not have knowledge of customer service nor their technical field. I am going to CTTT and will get it sorted there. I wont even mind going to Media to get this negative and life threatning experience exposed so there are no more innocent victims like us.
I have always found them helpful and good value. Unfortunately, this AM location has now closed!
Pathetic! Stay away from this station guys! say something do nothing! Quote is different and then keep adding for extras..need to do this and that..! They will do "Trial and Error at your Expense" ..Not recomended.
Deli
The best companies in the category 'Deli'