Brisbane City, Australia
86 Queen St
N/A
+61730128754
Every year I have to buy loads of souvenirs for my big family overseas and I always manage to find something for special for myself :) Its always lovely to see how helpful the staff are and the great prices! Highly recommended
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Looks small but surprisingly huge Inside. Lots of souvenirs to choose from and price is really good. Staff friendly and helpful.
All of the products at Australian Souvenirs - Discount shop in Brisbane is amazing for the gifts as I have been shopping there for a while now. However, today I was highly shocked by the employs harassing behaviour and now I doubt if I will be buying products or recommending Australian souvenirs to anyone. I was at the store with one of my friends who had some issues with her product and I was standing next to her while she was talking to the employee. Now as someone who has worked in the hospitality industry I know my rights as a customer and an employee and the way we should be treated. My concern here is not with the issue over product, it was resolved by the other employee who calmly handled the situation. However, this one particular employee, she jumped into the matter while we were talking to the other employee and showed extreme signs of aggression over the matter bashing on the front desk, and started aggressively responding to us, which included unnecessary raising her voice, verbally attaching us and banging over the poster of 'refunds and returns.' it was really a disturbing experience as no one should be treated in such a way. I still feel violated about what happened today at the store. I'm looking forward to quick and effective responses upon my concerns.
Good one.
Fantastic range. Friendly staff. Worth a look
Great team and service
First impressions count as when buyers leave they don't come back
Good range of souvenirs at reasonable prices. Helpful staff.
Deli
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