Artarmon, Australia
22 Lambs Rd
N/A
+61 61134646
Definitely NOT for the enthusiast! Waste of time. Only collecting personal information
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Have all my cars insurance with them great to dill with
Don't bother... for the hassle they put you through to get a quote and not even cheap. Every question they try and entrap you, leading question, suggestive... all to push the quote up higher. Really puts you on the back foot right from the start. Can't image what a claim would be like!!!
11.20am Saturday...Rang Shannon's asking for help after storm last night took out power. Just told by Matthew that claims are busy and cant talk to you for half an hour. You'll have to hand on? explained that I am vision impaired; bad luck. Can I leave my number and perhaps get a call back when not so busy. No, THANKS FOR NOTHING SHANNON'S.
Hello
What a waste of time. Spent 32 minutes on the phone asking me every question under the sun. Fine. She then said they couldn't insure me as I haven't owned a car as powerful as that before (despite that I am 37 and have been driving for 20 years, and owned two sports cars and a motorbike, albeit all less powerful than the new one). Fine too I guess - it is their decision if they wish to insure people. Then they said I would also need to do an advanced drivers course. Also fine I guess. BUT, then when I asked "okay, so what would the insurance quote be if I did do the course, so I don't have to spend another half an hour calling you again to get a quote in the future?"... She talked to her boss and said "actually, you need to do 3 courses (not 1), and have the car insured for 12 months with someone else before, and we won't give you an indication of cost now anyway". Why wouldn't you tell me / outline this at the start? Extremely frustrating waste of time. Surely you can give a no-obligation verbal number so I can keep you in mind for the future?
65 min on hold, still no answer, now i believe all their BAD reviews are true
By far the worst communicators and least professional company I have ever had the displeasure of (trying!) to work with. Completely incapable, unclear and constantly passing the buck to pass you onto another equally inept colleague. Shambles. Avoid!
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