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Auto & General Arncliffe Assessment Centre

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Arncliffe, Australia

autogeneral.com.au
Car inspection station· Auto insurance agency

Auto & General Arncliffe Assessment Centre Reviews | Rating 1.7 out of 5 stars (8 reviews)

Auto & General Arncliffe Assessment Centre is located in Arncliffe, Australia on 132 Princes Hwy. Auto & General Arncliffe Assessment Centre is rated 1.7 out of 5 in the category car inspection station in Australia.

Address

132 Princes Hwy

Phone

+61 1800467999

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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S

Sleep Eazzzy

Do not use Budget for any insurance. They sell you a policy and then retrospectively change the policy without your knowledge. When you try to make a claim they decline it. Horrible company.

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Luke Haber

Buyer Beware - Budget will find any excuse to get out of paying a claim While they have cheap policy's when you have an event they don't pay out. We suffered storm damage in our house and they claimed faulty workmanship and poor maintenance as their way not to pay.We had 800mm of rain in Cyclone Debbie fall in 8 hrs. Seriously that was an extreme weather event, everyone had damage in Northern NSW. You pay for what you get. DO NOT BUY INSURANCE FROM THEM, THEY WILL NOT PAY OUT

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Chris Pryor

No real issues. Got the car assessed and that took about 30 minutes while I sat down, and then they organised for it to get repaired. Only thing I had a gripe with was how long the entire process took from making a claim, to getting car repaired - was about 4 weeks.

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Michael

Budget direct is a scam! 2 years and still waiting

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Morel Hudson

The most appalling customer service experience of my life. Wrong information by staff for a month about my claim on each call I made to them over 5 weeks. Not a single call to me in 5 weeks after my claim and my car being towed. I didn't even know where my car was. Still waiting for my excess to be refunded. What a joke of a company.

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Nathan Powter

BUDGET DIRECT are the WORST insurance agency I have ever dealt with. You are charged a higher premium if you have an indecent even when you are NOT AT FAULT. They are super dodgy and don't tell you that the way they define 'claim' is ANY issue you have ever experiences, even when you have never been at fault. They are not budget at all. They seem cheap but when you need them (again - not at fault) they charge you a higher premium which is more than the quotes I got with NRMA and other insurers. If you have more than one policy (in different names but connected for convenience) and there is something that needs to be sorted on policy 1, then Budget Direct stop all work on all other policies. In fact their people cannot even see your other policies nor any information about them. PLEASE SAVE YOURSELF THE STRESS AND WORRY AND PICK ANOTHER INSURER!!!

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Carol

Matt is a very inexperienced accessor and shouldn't be one he needs to go back and learn his trade again as he has no experience at all He could get any customer killed because of his lack of experience Don't insure with Budget Direct or any company that is under Auto and General insurance company...you buy cheap so you get cheap... my car has been waiting for 4 months to get repaired from an accident that wasn't my fault and i am still waiting today.......I have contacted the ombudsman coz i am fed up with their bullshit!!!

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Tin Min

Telephone service is really stupid staff. Not good customer service

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