Golden Square, Australia
32 Belle Vue Rd
N/A
+61352920891
Change of owners ! Since then it’s been AMAZING. Please give the new owner(s) a chance. They have great customer service. Nice to talk to and they actually come to our house now, not once in a blue moon but whenever we have a parcel to receive or pick up. We had an issue with a sendle parcel not picked up and they have been really nice and helpful with it. Never would we have gotten that service from the rude lady that was there before ! The change of owners has been confirmed by the head office a few months ago. They haven’t advertised it much, but give them a chance. The 0-1 star reviews are for the old owners.
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Since change of ownership place has been amazing! Can’t go wrong with them nowadays! Great job everyone there now
After being told l was outside their delivery area being 20km from Bendigo Fastway couriers requested further payment from the parcel sender. Then they sent it by Australia Post! My local post office is a 20km roundtrip. I'm currently in a moon boot following major surgery. Luckily l was given the ok to drive recently. Managed to drive to the post office to pick up my parcel. No thanks to Fastway who handled this extremely Unprofessionally. I have requested the company l purchased from to never send via this courier again. I will never use Fastway again.
I had a package that was shipped by Aramex and was supposed to go to a pharmacy in town for click and collect. It seemed to be taking awhile but recently got a call from Aramex, they had been trying to contact me (my fault - I'd missed them earlier) since the pharmacy had refused to take my package from them. Instead of sending it back they held it for about 2 weeks and kept trying to contact me. Highly recommend!! Great service.
I dropped off a package yesterday at 1249 hrs. It was delivered in Sydney today at 1505 hrs! Can't ask for better than that! Excellent service. Thanks
I ordered two items and the business sent them through Aramex (Fastway). As I had never heard of them before I jumped online to check the reviews, after reading negative after negative comments I was not confident that I would receive my parcels on time, or at all. I was pleasantly surprised. The first parcel sat in their Melbourne depot for 4 days and then was delivered on a Saturday morning. The second package was sent on a Friday and I received it on Monday afternoon. I contacted them regarding the lateness of the first package and my query was answered the same day. The online tracking feature was slow at times to load, but the estimated time of delivery window was excellent, as I would not be home for one of the deliveries I left a note for the driver who left the package where I asked. Based on my experience the new owners are doing a good job. It takes time to turn around an under-performing business and they seem to be making positive changes. *** I am in no way connected to the business nor do I personally know the owners or any members of their workforce.
New management really has turned this place around so best to ignore the old reviews. Cheaper than Aus Post and the staff are friendly locals. Easy to use bulk label system is a bonus.
New owners have done a good job parcels have been arriving early and always quiet fast alot better then the old company management. People need to start giving proper ratings again as this business is completely different now i have had 5 items from them not a issue yet..
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