Wooloowin, Australia
107 Dickson St
N/A
+61 738571716
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I ordered a 6x2x2 tank and stand from these guys and the pricing was fine but when the tank arrived the build quality is shocking. The glass edges are sharp and would definitely cut your hands. The silicone sealing is very messy and there are heaps of smudges on the tank which I can not remove. I wish I had read the reviews before buying. If you want a cheap tank this is the place but don't expect it to be built professionally.
like
Disappointed. Should of built it myself.
Thursday 23/07/2020 the day before travelling from Coffs Harbour to Brisbane for 3 days, I rang to check if they had a particular 4 foot tank in stock and at which shop. I was told they had them at the Wooloowin store. I checked they were open on Saturday and was told yes they were. I said I would come and get one. I arrived at 10am Saturday 25/07/2020 as I said and was told they had sold them all. Not even offered an apology, let alone an alternative.
Reasonable prices, helpful.
Grate staff,Exerlant service. And one very happy customer.
These guys have no shop. They are working from an old dump, covered in rubbish. The fish tanks on display are so dirty so you could not see the details of how poorly they are made compared to others. If you are happy to buy 'online' from this no refund/return/change shop based on photos that don't reflect the product and "save a few dollars less"...go for it - after your bank transaction approved they wouldn't want to know you - no customer service whatsoever. ( If you want to get a better idea read the reviews on their FB page)
I once looked for a styrofoam base in many stores and ended up in getting one from here at a decent price. It's not a very organized place like Pet Barn or My Pet Warehouse to walk around and shop. If you are after anything give them a call ahead and go pickup it up.
Got a reptile enclosure 2nd hand, the bottom glass was cracked. Called many glass places trying to get the broken panel replaced. They all said no. Called this place - they said they probably would not be able to replace the panel but could patch it. Took it in - 2mins later he's pulled off the bottom frame and gone yep we can replace this and we'll use thicker glass so it wont crack again. Very good price for the work as well. I highly recommend this place. Who cares if it's out of a "house" - you see that immediately in the picture google shows. It's on their website. You can go into google maps for a closer look. If you're paying attention you see it immediately? The service, price and quality of work is the most important thing and they do all three perfectly!
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