Springwood, Australia
10 Vanessa Blvd
N/A
+61 731692233
Toilets
Wheelchair-accessible toilet
The Dr’s are fantastic, great to talk to and you feel they actually care. Reception however needs an overhaul working in medical reception myself the girls here need to be better trained and more compassionate. Care factor is zero. They suit a beauty parlour setting not a psychiatry setting, extremely rude and unprofessional! Sad!
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Reception lovely, no concerns there. Psychiatrist however.... worst manner I have come across, power play games, unprofessional, no effort to understand or help, spent his time trying to disprove a well established diagnosis, (he seems to have an agenda against ADHD) spoke to me like the patient wasn’t even in the room, didn’t involve us in any of the plan, hadn’t read case notes till we were there for the appointment. I went with the patient as a significant other and support for the second appointment, supposedly to add insight to the situation, I have cancelled all future appointments. I wouldn’t wish that type of ‘therapeutic relationship’ on my worst enemy- this was not a typical psychiatrist experience, I feel bad for those who don’t know any different. Also- they just get you to pay the gap then you have to take a check from Medicare to them... pretty outdated.
Im writing this based on the reception alone, after reading the reviews im nervous of the docotor im seeing. Mirciulina Aciu maria. Trying to book my appointment was difficult. The first time i was able to talk to somone i was informed my appiontment would be 4 months away. I didnt take it and went back to my gp to explain I cant wait that long what do i do? She said if i could find a differnt doctor go for it. I decided to call back and make the appointment. They tell me the requested doctor DOESNT WORK THERE anymore! I had a document faxed over explaining everything. That the first receptionist looked at. I got hooked up with a different receptionist based on my requirments and i cant help but worry. Ive recived a text detailing a fine if i dont attend. I now question if theres a fee i havent been told about with this doctor. My GP origonally recommended me a bulk billed doctor. With how communication is I'm left paniced and stressed and could burst out crying.
Never go here. Find somewhere else that care about their patients.
Refused care on the basis of EX HUSBANDS allegations of methamphetanie abuse.... no visual physical assessment or evidentially based assessment just a bitter ex-husbands allegations and 5 months in limbo without appropriate treatment or care
My psychiatrist is very understanding and patient. He listens to my personal problems and has my medication sorted.
DO YOURSELF A FAVOUR AND AVOID THIS PLACE!!!! Terrible experience with “mukherjee sayananta“ wouldn’t take my calls, would arrive late for meetings.. would spend less than 15 minutes with you and always felt rushed.... never spoke about how I felt emotionally and I felt like he genuinely has no care about anything I had to say. This place has made my mental health so much worse! please avoid this place at all costs!!!
I have been attending this Centre for just over three years for a chronic condition. I have found that the staff at the centre are of the highest level of professionalism. The reception staff are friendly and greet you with one of the most welcoming smiles you could wish for.
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