Balcatta, Australia
Unit 3/18 Gibberd Rd
N/A
+61 1300 799 171
Great products, I've only ever ordered online and I've always been impressed with the quality of the products. However, I think the website needs to be more user friendly. I created an acccount (thinking this would be easier each time I check out) but I still need to manually type in my name, address and billing details ever time I make a purchase. Also, if you pay via credit card you'll need to enter your address again. So, I created an account, made a purchase and paid with my credit card, and I had to manually type out my full address 3 times. Surely, this can be streamlined to make things easier. I'd suggest looking at almost any other retail website for clues.
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We travelled across town to go to Ape Medical which was recommended to us. The ladies who served us were extremely pleasant, helpful and knowledgeable. I highly recommend them and would not hesitate going there again.
Excellent customer service. Extremely helpful and go out of their way to help. Highly recommend!
Absolutely amazing service! Could not be more pleased with APE and their staff and the level of help they provide. Truly above and beyond. Will never shop anywhere else for my strapping tape and trainer supplies, and I recommend them to anyone who needs braces and other rehab equipment etc.
The order didn't take 10 day's or 5 or 3 amazingly arrived over night making my life immediately easier, fastest delivery ever. Above and beyond customer service. Thank you so much Monique and APE team
Great staff very helpful. Great range of stock.
Terrible delivery time frame. and customer service. took almost 2 weeks to for my order to reach Melbourne. When i did called about it, i was told "there's nothing we can do from our end". And the delivery service they use is very unreliable I ended up cancelling my order. there are better physiotherapy suppliers.
The team at APE have looked after us and our clinic for many years and we are very happy with the level of service and knowledge of their product range. Thanks to Marty, Chris, Jordan and the team for your help and expertise. Highly recommended.
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