Annerley, Australia
548 Ipswich Rd
N/A
+61738921494
Worst chemist. They did not put aside my medication so I had to go without, making me very sick. Great stuff guys! Also the night pharmacist was horrible and should be sacked on the spot
like
Just what we need in Brisbane. A 24hrs pharmacy. Perfect for shift workers like me.
Feeling a little let down. I dropped of a prescription for my daughter for a common antibiotic to be filled. I was a little excited to see the differences between pharmacies, especially one to which i recommended customers after hours. A huge problem i found and i hope other customers don't experience the same, was that; the prescription took 15 minutes, with 3 different labels, due to dispensing errors, and in the end the wrong label was put on the bottle. Then there was no basic duty of care when giving out the medication, eg. has this medication been used before, or any allergies....etc. Also gross overpricing of the medication, I understand a slight increase of the price to cover the 24hr trading but WOW. I will next think twice before recommending customers.
Horrific! It's 1am on Sunday morning, my wife has severe vertigo. I drove 30mins to Harding 24hr Pharmacy, using the previously issued script for Stemetil. I utilised the Home Dr's app "Tonic" to send to the pharmacy to dispense. (The tonic clickthrough from the mms allows you to select the appropriate Pharmacy, I selected Hardings) Regrettably the Pharmacist who drew the short straw on the Saturday night Graveyard was in no mood for this lack of paperwork. She had checked, it wasn't there, nothing she could do. Except she did offer this advice...Keep in mind my wifes dizziness is so severe she can't walk herself to the toilet. The pharmacists told me, "oh this has happened before, the system has the email address wrong" you what? What the hell is wrong with this place?? The 24hr Pharmacy knows the 24hr doctor can't send them scripts using their process because of an email typo, rather than sort it out and ensure everyone is on the same page I'm left calling the doctor. Which of course is just a reception service so no hope of getting this fixed quickly! Yes this is a problem at the doctors end, but the lack of empathy, the idleness to not follow this up the first time it happened tells you all you need to know about Harding 24hr Pharmacy.
In the past year they have lost my prescription forms three times! On another occasion, recently, they did not have the medication prescribed. Instead of contacting the doctor (next door), they told me I had to go back to the doctor. By then, closed. I made an appointment to see the doctor the following day. He said, "Why didn't they phone us immediately? They have wasted your and our time!" Today the pharmacist went looking for my prescription forms. I spelled my name and she asked "C or S?" "S for Sierra", I replied. She hunted and pulled a pile of script envelopes out of the drawer. She went through them and could not find my scripts. I looked at the files and saw she had been looking through "C"s! When I pointed this out to her, she replied that she was nervous. I said," You weren't nervous when you started looking! DO NOT GO TO THIS PHARMACY! THEY ARE INCOMPETENT! HOW COULD YOU TRUST THEM WITH YOUR HEALTH? To cap it off, the Covid handwash station at the door was EMPTY! USELESS!
Most unhelpful and unwilling to help and not the first time. Heidi needs to take a leaf from the Murrumba Downs store on customer service. Phone manner is like pulling teeth. Hannah is no better but at least willing to ask another if she doesn't know. Heidi may need a break from customer service, she seems very disinterested.
Over priced products and unhelpful. Was told to return back the next day for a small issue which could have been easily sorted. When I went back the next day was told they can't help me which wasted my time going back for noting.
What an absolute ripoff seriously disgusting i was charged 44.95 for the sane script they tried to charge me 118 absolutely profiting off the sick avoid this place at all costs and go to chemist warehouse accross the road annerly. Please tell all your family to never go to Hardings pharmacy
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