Annandale, Australia
G1/212-220 Parramatta Rd
N/A
+61295579411
Hi brather I work in the charcoal and i have a good prince with qutalty for sell if you want cantact Me Mbil: 62 81289777070 Faisal Al salem
like
Disappointing that the day before Christmas they had run out of Hickory. Apparently it was because it is popular, so why not have more of at this time of year? Better try other stores with more stock.
Absolutely the best service from Dilip! Thank you for all your help. Highly recommend!
Excellent customer service from this store. Especially I would like to extend my massive thank you to Joe, the store manager who went jumping through hoops for me to fix my problem with product. Definitely recommend that store for any BBQ needs
We paid a BBQ grill on 5 Dec at the full price. The sales, Alex, told us we can not pick it up that day because the warehouse worker was not there at that time. And we can pick up on 9th. We live 25km away from the store. Therefore, after we paid the money, we got the receipt. In the receipt, it is clearly printed, customer will pick up from warehouse on Sunday. Sunday afternoon, when we arrived at the warehouse to pick up our grill, the man told us the grill we paid for were all gone, all sold. Nobody told him to keep one for us. We were so shocked that this could happen here. The man didn't think it was his fault. Then he called the store, the store offered us some other grill which are completely different from the one we wanted. We had to go back to the store which is another location to refund our money. The reason later the sales told us is, during weekend, the store was busy and they didn't check whether they had more grill and just sold everything. And there was nothing they can say only sorry!!!!!!!!!!!!!! I can't not believe it. It was 36 degree on Sunday. We drove totally 50km to pick up a grill. And this store, BARBEQUES GALORE SOLD THE GRILL WHICH IS ALREADY BELONGED TO US TO SOMEONE ELSE. and There is nothing they can do!!!!!!!! Busy weekend is not a reason it is an excuse. You guys work careless and just want money from the customers and DO NOT provide any customer service at all. YOU wasted our time, our Sunday. Such an unprofessional store, the staff do not even know you should check the DATABASE first! the worst shopping experience! Hi people here, if you really want to buy something from this store, don't forget - 1. Ask them if their warehouse guy is working at the warehouse 2. if there is really a product you want in the warehouse. If there is any doubts from the sales' face or staff face, (you must have some skill of mind reading), please turn to another place. Otherwise, they will ruin your day!!!!!
Customer service from this store is fantastic! Staff know their product and are incredibly helpful. Strongly recommend.
Customer service isn't their strong suit. Good range, not helpful at all. Both on the phone and in person. Won't be going back there.
Rude staff on the phone. Lost interest on buying because of bad customer service. Agree with the previous bad reviews. Never coming back there.
Deli
The best companies in the category 'Deli'