Southbank, Australia
U6/3 Southgate Ave
N/A
+61383957502
Just had a really horrible experience at this store. I went in looking for a pair of pants. I picked up a pair of velvet high wasted pants in my size (size 12), they looked like a bit of a smaller fit but I thought I would give them a go. The woman working very quickly jumped out from behind the counter and declared that they would be too small for me and snatched them out of my hand with a very pointed "sorry." I was really interested in the other items I had picked but I couldn't bring myself to remain in the store after I was spoken to in such a demeaning and judgmental manner. I have worked in high end fashion retail for four years and cannot fathom speaking to someone like that. I'm incredibly disappointed that this store would prefer to protect their garments than the self esteem of customers. I could have burst into tears when I left.
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In an ideal world, I would love to think that women's retail stores have progressed with modern sentiment and come to respect women of all shapes and sizes. However, as our liberties have progressed, my experience at American Rag has shown me that we still have a long way to go. Last week, I witnessed the retail assistant snatch a garment out of a friends hand telling her it would not fit. The way in which this worker approached the situation was appalling and completely shocked us. I have never been in a retail store where tying on garments isn't encouraged, instead creating insecurities in women. As an avid shopper, I have never experience this backward attitude, especially in a place where women's differences should be celebrated in expression through pre-loved fashion. It was as though the worker was protecting the garments over protecting the insecurities and confidence of my friend. The action of the worker not only tells us we are incapable of figuring out what our size is, there is a lack of trust in the consumer and total indifference for the customer's feelings.
Excellent stock turnover & wonderful service.
Good shop. Interesting location. Hard to find.
Good
Fantastic service
Amazing vintage couture...
Deli
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