Mansfield, Australia
39 Malcolm St
N/A
+61 1300 885 448
We ended up here while shopping around for snowboards to hire for a trip to Buller. The staff member who helped us out was funny, friendly and informative (I think his name was Caleb?). After the hire, and because of the increased restrictions, we weren't sure if we would be allowed to travel up the mountain, and Caleb was understanding and helpful of the problem. We ended up getting up the mountain and had a great time, couldn't fault any of the equipment we hired. Thanks to Caleb for the great service.
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Lovely renovation. Spacious rooms. MASSIVE Tv's in rooms. Great location. Thanks guys!
Highly recommend! The ski-hire is very popular, it has heaps of skis, snowboards and clothing to choose from. Staff were fantastic and funny, believe I spoke to the cannon. Also I receive free chain hire which they offer with ski or board rental!
Bus driver was very rude with minimal information provided. He arrived early which was 15 mins before my scheduled pick up time (I checked) and threatened to leave in 2 mins over the phone. I arrived 10 mins earlier than the pick up time just to be clear. He extremely unhelpful during the trip home as well when we called to clarify which bus stop we should be waiting at. The toilet is the bus is not functional which was very inconvenient and if I knew even basic services (and courtesy) would not be available I would not have signed up. Also to note, the bus driver's way of informing us was, "Don't try to use the toilet, the pump is not working." To make matters worse... WARNING: The clothes hire at Alzburg is NOT safe. Of all things I wouldn't have thought clothes hire could cause injury. My poor mum was wearing her ski pants when something sharp left her with a bleeding thumb (which bled quite a bit for a small puncture). The pants had staples on them (on the labels with the sharp bits sticking out) and when we raised this politely their staff didn't even apologise - just shrugged and mumbled something among the lines that there shouldn't be staples in the pants. Damn right this shouldn't have happened. Everything was rushed from hiring the clothes and equipment and the return of them. STRONGLY recommend you do NOT waste your money for such an unpleasant experience. Ruined my mum's first snow experience.
Best skihire for My Buller. Friendly staff and great service.
Providing a good value for money
Was charged 40 for loosing the toboggan (somebody stole it from us), even if we’ve paid 25 (10 for deposit)...we’re thinking of what’s the purpose of the deposit while at the end of the day we still got charged?
Great n services are nice
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