Castle Hill, Australia
Shop 324 Castle Towers, 6-14 Castle St
N/A
+61288200759
There are not many Ally Fashion stores in Sydney and today was one of the few times I had been in an Ally store and the first time in this branch. The staff were nice and they had such nice, trendy clothes on sale for very good prices. I ended up making my first two Ally purchases today at this branch which were a pack of nail stick ons (0.99c) and a pineapple graphic tee (2.99c). I will definitely return when I'm back at Castle Towers.
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Good store for basics but many items online sell out in popular sizes
Quality of the clothing is what you pay for- cheap and nasty sweat shop. The staff are all good there shame their management in head office is shocking. To do a simple exchange of a faulty item required head office approval- staff should have more control over the processes as they are the one’s actually dealing with the customers- what stupid procedures this company has. Won’t be purchasing again as it’s all garbage. Feel sorry for the lovely staff in store.
Only two girls working during major rush hour of Saturday had me waiting 15 minutes for a change room. Bought a dress, got home and the girl didn't take the security tag off!! Unprofessional and clearly lacking management.
I purchased a nice dress, that is until I washed it (exactly according to the laundry instructions) and it still shrunk. I wish I could say this is the first time ive had problems with the quality of the clothing here. Very cheap but also very disposable.
I would never go back!!! Ally is a new store and they have recently updated all stock. Although, the lady, assuming it was the manager due to the age difference between her and the other employees, was incredibly rude and impatient as she was handling my payment due to the card system defaulting and not accepting my payment - she even said how this had happened before and that it was the card systems fault. She presented attitude and due to her own ignorance dealt with the situation with disrespect and discrimination. I have always loved shopping at ally, yet due to this disgusting act, I will never shop here again. I am extremely disappointed with the way ally trains their employees to treat their customers with such rudeness.
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