Centennial Park, Australia
2/40 Sanford Rd
N/A
+61 898423231
All the team at Albany Solar including staff at their shop to the installation team were amazing. Professional service from start to finish, staff explained solar energy to a novice with great detail and honesty. The crew who did the install were also very professional and I believe went above and beyond which added to the experience of going solar. I will always recommend Albany Solar to anyone thinking of changing solar energy.
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Efficient, polite seamless process
Extremely happy with the advice and service from Albany Solar and recommend them to others. We needed to replace our hot water system quickly and received good advice, prompt replacement and a willingness to troubleshoot unforseen electrical wiring complications on the day of installation.
We've had our third system installed by Albany Solar, two with battery storage. We keep coming back to Neil, Justine and their team because they are the best. Their advice is sound, they use quality products, their customer support is excellent and they work hard to overcome problems. We've also had three heat pump HWS units installed and general electrical work done. We couldn't be happier with the quality of their work.
Albany Solar was very professional and attentive throughout.
Hot water kept tripping out and sparking I rang 9am spoke to Greg he helped me with friendly service and instruction 12 noon Ingram and Felemon went out of they're way to get my hot water fix before the long weekend Friendly service and explained what they had to do to fix it Hot water back on
Justine and Howard spent a lot of time going over which system would be best, return on investment time, and importantly pros and cons. The level of detail was there and if I was unsure they would take the time to explain in greater detail. As solar is a expensive investment this consideration allowed me to better understand if this investment was a good investment. The fact that both Justine and Howard took the time to discuss alternatives was of significant importance. Whilst there was a professionalism associated with sales we did not feel pushed to purchase from them. Importantly they did not bag their competitors only to say that they are local and that they do the install, so the buck stops with them to ensure the process and product is sound. Solar is a large cost but the cost and options were explained well,
Good advice, but pretty pushy and the prices are very expensive. I went elsewhere.
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