Monika Werner
i found it very rudely for the receptionist at guides dogs to ring up at 10 am early in the morning on thursday 3 of january 2019 when most people are on holidays my friend had to answer the call, because the loud ringing noise ruin my sleep and kept on ringing and woke me up from my beauty sleep,, and he thought it was his brother ringing up, which it wasnt was a stranger who works for guides dogs sa,,, and the guide dogs sa receptionist wanted more money increase the donations,, they should happy that they are getting donations in the first place,, because its not going on forever when my friend stops working so does his donations to the guide dogs,, he wont be able to afford it them,, so stop ringing up ,, people are on holidays and are sleeping in too from the news year eves party that we lost so much sleep from;..
they do good work for the dogs,, but not so good when it comes to describing what is meant with the Virtual Gifts in their catalogue out this october 2017, one of my friends, begged her husband to get her a teddy bear that was in the catalogue advertised for 20. what they didn't know ,,,that it was a virtual gift,, and all her husband given to her was the letter he got from the guides dogs saying thanks for the donation of a virtual gift,, sadly my friend has diabetes and depression and was counting on receiving the teddy bear as a comfort, happy and a make her less stress, Guide dogs needs to make it clear when printing the catalogues that items such as Teddy bears,, if its a virtual gift,,or a normal gift that the person paying for it receives it, I told my friend if she wanted a teddy bear, then go and buy the bear in the normal shops.
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