Westmeadows, Australia
15 Evita Terrace
N/A
+61 422340486
In-store shopping
Wheelchair-accessible car park
We have just installed an End2End Swim Spa Cover, bought through Andrew from Arctic Spas Australia. From the very first phone call, through to receiving and installing the cover, Andrew has been there to help. Andrew helped us feel comfortable and confident about making this large purchase, sight unseen. He made himself available to answer all our questions, and even went out of his way to assist with questions about the use of our spamwhich were not directly related to the cover. I would not hesitate to recommend this spa cover to anyone, and certainly would recommend using Andrew from Arctic Spas as the dealer to employ.
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I found the service provided by Andrew of Arctic Spa's second to none. His friendly approachable style made it easy for me to choose my spa and offered a wide range of options including some I knew nothing about - Enzyme products to help keep the water clean naturally. The cover lifter is also a fantastic idea making it easy for me to access without any help. Andrew's knowledge of the spa's he sells is also a credit to his family run business. I'd be happy to recommend Andrew and Arctic Spas to anyone interested in a top quality product.
Wonderful service, great backup and excellent advice. Andrew is very customer focused. He says if you have an Arctic Spa you are part of the family. That is exactly how he makes you feel. Andrew has solved all my spa problems quickly and efficiently.
Hi Andrew thanks for the part for the ethernet cable. All the work is done on the inside of the spa and it is working well. The family love it and think that you are a super hero for helping me get it working again. Just started to strip the timber on the cabinet to bring it back to timber and then will reoil. Will be like new. Thanks again for all of your assistance. Cheers Ian
variety of experience. steam room, sauna, massage by hand and water, numerous spas and a plunge pool. the restaurant meal was excellent. only down note was the lack of sufficient parking
No nonsense, clear and concise instructions to resolve an issue I had with my existing unit. Parts arrived the next day and the issue resolved shortly after. Thanks Andrew for all your help.
We have had our Vortex Aquagym Max swim spa since 2011 and whilst we love it, we had fallen out of love with the cover! It was faded, waterlogged, heavy & hard to move and the velcro fastening no longer worked so we were losing heat and debris and rain water was getting into the pool. We started looking at new covers (this would be the third one in 6 years!) and found End2End online, so we got a quote. At first I was a little taken aback at the price as it worked out to be three times the amount of replacing the conventional cover, however if we got another conventional one, we'd only have to replace it again in two years time, and keep replacing it moving forward. When we did the math, investing in this cover made perfect financial sense. There was still some concern though with paying up front and waiting for our cover to come from overseas. We had heaps of questions, and during the ordering and measuring process Andrew from Arctic Spas Downunder was incredibly helpful and patient. Now our new cover is in place our concerns have been completely alleviated. The cover fits perfectly, it looks fantastic and will never fade, and it is so easy to open and close. It sits neatly at the end of the spa and there are no massive covers propped against the walls to look at while we swim. The first time we got in the pool after it had been in place for 24 hours we were shocked at how hot the water was. We hadn't realised just how much heat the old cover was letting out, and consequently how much electricity our inverter would be using just to keep the pool temperature up. And there was no debris or rainwater getting in anymore. So excited now to see how this impacts our power bill in the future. Cannot recommend this cover enough. Thanks so much Andrew. John & Nicki Matakaiongo, Carlingford, NSW
Purchased an Arctic Dream Massage chair from Arctic Spas Down Under and was very impressed with the service. The Massage Chair is absolutely fantastic. I use the chair every day to unwind following the end of my shift.
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