Waterloo, Australia
10 Danks St
N/A
+61 293105700
DeliveryIn-store pick-upIn-store shopping
Unbelievable experience. Nick was so helpful and nothing was too much trouble for him. We found the perfect rug and we are delighted. Hali Rugs is a must if you want quality and something a bit different. We are going back for a hall runner too.
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Love my new rug!!! Nick is the best in the business
Roberto was so patient and helpful. I love the rug and it fits this in my eclectic enviornment. It is comforting and inviting. No service was too much: delivery easy and on time; suggestions appreciated. He was kind enough to take my old rug to the auction house for me. Roberto feels like a "friend."
I had spent quite a few days looking for rugs only to find most places were far from helpful so when I entered Hali in Danks Street I was anticipating the same reception. To my pleasant surprise I was greeted by Nick who immediately appeared confident, conversant, extremely accommodating and attentive. I produced a photo of my living room and immediately Nick envisaged what would best suit. He steered me away from certain colours, advised that certain rugs were too busy and continued to guide and inform me what would be most appropriate. Within two hours Nick was in my home with the rugs that I had selected in the showroom. This was so refreshing as previously all I had received from other retailers were tiny squares of the rug which made it almost impossible to determine what the rug would look like once down in the actual size. To assist further Nick allowed me to keep the rug for a few days so that I could live with it and make an informed decision. For those of you that are looking to purchase a good quality rug look no further than Hali and remember to ask for Nick personally. Such a wonderful selection to choose from! It has restored my faith that good old fashioned service is still alive and well. Thank you for your service and expertise Nick – I will continue to refer you to all my family and friends. Continue your good work. Lola Lang Point Piper
Purchasing a Hali rug from Roberto was such a pleasure. We have owned a Hali Himalayan rug for almost 20 years. It was time to purchase a new rug to compliment new furniture following a refresh of our home. Roberto was so helpful, knowledgeable and personable and was quickly able to guide our selection which resulted in the purchase of a large Himalayan Zoumi rug. Nothing was too much trouble for Roberto, he followed evreything up and personally delivered to our home. It was a truely great experience. We know these rugs are of the highest quality and look forward to another 20 years with our new Zoumi.
I was drawn to Hali rugs because of the range of Art Nouveau rugs designed in New Zealand and made in India from New Zealand wool. One design in particular. Roberto explained that it would need to be ordered and we were happy to put down a deposit and wait. Roberto phoned to tell us when the rug finally arrived on schedule. However, it had been incorrectly labelled at the source and turned out to be not the one we ordered. Roberto was profusely apologetic, took responsibility, went the extra mile to have the right rug flown in for us asap. We are really happy with the beautiful rug that now graces our lounge room which mirrors the colour and design of the leadlights in our windows. And we couldn't be happier with the quality. Thank you Roberto!
Nick was very customer focussed and patient as we considered a number of rugs for almost a year before settling on a custom make. Great service and good followup.
Great range and fantastic service. Roberto really went the extra mile to help us find the perfect carpet.
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