Warana, Australia
117 Nicklin Way
N/A
+61754933360
Amazing experience and many thanks to Bettina (sp?) and Andrew, for service beyond expectations. On Monday, in this very hot summer weather, we contacted Samsung for a warranty repair on our ducted A/C system, that had completely stopped working. We were advised SE Appliance Services (SEAS) would be coming today, Wednesday. Out of caution, and to see what sort of time a technician would be coming, I checked with Bettina at SEAS, at about 11.00 am, only to find that the request had not yet been processed. However by 2.30 this afternoon Andrew had come to the house, replaced the electronic board (luckily having a spare one with him) and our system was up and running. It helps to know the error code in advance, but the speedy, efficient and professional way this emergency (well, it was to us) was handled, was a great introduction to SEAS. We will return!
like
I wanted to express my gratitude for the time your service desk and field staff spent helping, many at time, dealing with Samsung and visiting my home to try and rectify the issues I had with my Samsung Fridge. Your efforts were very much appreciated and in the end with your help, Samsung has replaced the fridge with a brand new unit. So thank you again, keep up the fantastic work and I will surely be recommending your company to anyone that may need your services
Super service. Will definitely use again. Technician went above and beyond.
Where have these guys been hiding. Great service and full knowledge of the task required. Prompt response and appointments kept-(rare these days due to workloads demanded on this type of service). Dealt with Johnathan-excellent.
Very nice people, great quality work and service! Highly recommend. Also, their second hand appliances are great.
Excellent company to deal with. I have used this company a multitude of times for warrantee issues and always been very happy with their service. They offer fast turn around times, are exceptionally knowledgeable about the products and give me plenty of notice they are on their way so I can get on with my day in the meantime. Every technician they have sent has been great. Cannot fault these guys. No waiting for days and days with a broken washer with this lot, they get things done.
Professional, friendly service. Fridge fixed in one visit. Very happy.
Very very happy with this company.Our fridge freezer broke down.Rang them.Very busy but they squeezed us in same day.Andrew called and sussed out problem.2 parts needed which had to be ordered but Andrew was able to do a temporary repair until parts arrived .This kept us going and avoided loss of food .Parts turned up quickly and everything resolved within the week.Great personal efficient service.Very friendly ,both engineers and office staff.Cannot speak highly enough of them.Totally recommend to anyone.
Deli
The best companies in the category 'Deli'