Toukley, Australia
Heador St
N/A
+61 243048060
Gender-neutral toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Wonderful little local indoor pool, clean and well mannered/friendly staff. Even the coffee isn't too bad. Reasonable prices, pleasing early 90's nostalgia
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We love swimming here, but today was pretty busy. They had 4 lanes closed off for lap swimmers, (and when we arrived not one person using any if these 4 lanes)...actually we were there nearly 2 hours and that whole time only 2 people used these lanes. This meant at least 20 recreational swimmers were all crowded into an area the size of 2 lanes. Why? There was no way to social distance and we were forced to basically stay in the same area until people started leaving. Give priority to the swimmers who are already there please, not the ones who might come.
Really rude staff . Sitting quietly in the hydro pool for my leg . My 12 year old son was with me sitting quietly and we were chatting . Anout five other people in the pool and the supervisor told us my son had to leave as he was over 6 year old and under 18 . . What the ... Just simply due to his age??? . Just terrible . Shame on you .
I love it now that it has been done up with unisex showers so hubby and I can go in together it was clean and staff friendly
The staff here have no idea what is going on - you get told different things depending on which staff member you speak to. The lady I spoke to today apologised to me for being given wrong information and said we have new staff so if myself, Kim or Karyn are not giving you the information then it’s might not be correct because we have new staff here - I explained this is not my fault and no where I’m the Center does it state this nor on any paperwork. Then after 20mins of talking to her I had to say I’m not arguing with you and you admitted I have been given wrong information she say’s I never said that yet 15/20mins earlier she apologised to me for being given wrong information and she could see each week I went in what was happening. Train your staff properly, don’t blame your patrons for being given the wrong information from your staff and own up to your faults. If you ever talk to anybody here ask for Kim or Karyn because anyone else you talk you might give you wrong information then it’s your fault. As I was waiting there a lifeguard came up and told a lady she could swim in the hydrotherapy pool then the lady I was talking to said no the lifeguard came in the office and told her it can be done they got the timetable out and the lifeguard was correct so this lady was giving out wrong information in front of me but telling me to only talk to her, Kim or Karyn as they give the correct information out - what a joke!!! I would never go to this place.
Great little Aquatic Centre. Learn to swim instructors do a great job. The kids are always excited for their lessons each week.
Nice place for enjoy in swimming
Very Quiet and the staff are friendly and totally professional. I travelled from Sydney and took my 3 year old Grandson and will certainly be returning
Deli
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