Kewdale, Australia
45 Chisholm Cres
N/A
+61 393981752
Overall Thompsons provide a very amateur service. Administratively they are not professional or helpful. We asked specific questions regarding insurance and breakdown of expenses on the invoice and they could not provide clear detailed information. There was no signed contract between us outlining any terms of service. We have moved interstate before and compared to other removal companies we have used the container was not packed well. Legs were not taken off couches and other furniture items - this caused more space to be taken up than needed and meant that the legs left dents in other items that they were pressed up against. The men unloading the items into our house dumped piles of furniture everywhere. Nothing was placed in position. Couches were left up on their ends they they were a falling hazard. Care was not taken with our furniture for example an expensive good quality wooden table was brought in on the furniture trolley without a blanket between the trolley and the table to prevent scratching. I would not recommend this company and I would not use their services again. I was very anxious while sing their services as I did not have confidence our goods would be stored correctly, insured for an damage or delivered. They also don't take any boxes away which other companies do.
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Great place and brilliant removal
Deli
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