Sydney, Australia
1/187 Macquarie St
N/A
+61 1300217858
Toilets
All the staff is very friendly and professional. I have always been afraid of going to the dentist, but they both are very kind and I felt relieved instantly. I went for a cleaning and check up and the service was excellent and paid only 99!!. I also got a quotation for an implant. Excellent value and service. Was easy to book online. Will come back for an implant soon. Would recommend to anyone who is looking for an excellent service and price!
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I highly recommend Dr. Paulo. I easily booked my consultation online and I was really well treated in the clinic. The staff were friendly and very helpful. Dr. Paulo was amazing. He was very calm with me as I’m afraid of dentist. He did exactly what I needed for a fair price.
After Mr Paulo suggested he’d pursue legal action against me because of this review, it has been reworded before it went public to avoid any possible misinterpretation. A few months ago, I was attracted by the inviting prices this company offers and contacted them to have my case evaluated. I was told 3 of my teeth would be simple extractions, but the 4th was complex and would not be done by that same price. I then asked them to extract only the other 3 - but they refused to do so. Frustrating experience, but even though I ended up paying a bit more at other clinic, it's totally worth it the customer service this one lacks.
Possible they most humiliating and worst consult ever, arrogant and lack of empathy. You educate people you don’t make them feel embarrassed and uncomfortable. The only good thing is the reception lady. Took the day off work to come in and when I do that I don’t get paid as I’m a contracted worker, he simply did not care about how far u travelled and what u did to come and see him, just honestly they worst consult ever, I felt this the minute I walked in, if your having a bad day that’s not my problem. Feeling annoyed because you need to educate patients show no trust even if u could have done would have not gone ahead.
I had my wisdom tooth removed last week in this clinic. It was done very well and quick by Dr Pinho. I am really happy with the results and price! Will definetely come back.
Very hard to contact these people, I booked an appointment for my daughter. I been told its a Telephone consultation. I confirmed the booking by replying 'yes' to the SMS one day before my appointment. On the actual appointment day, I waited for an hour but no one bother to call me. On Next day, I tried to contact them again, but got a message saying their mailbox is full and then I replied to the same number which I got SMS that I haven't got a call to discuss my daughters wisdom tooth extraction. But no reply. I tried to contact them on following week again to find out what's happening, my call got answered this time but the receptionist was so rude. She said doctor might have got confused as I replied 'Yes' for the SMS on Wednesday and sent a Text on Friday again. I told her it doesn't make sense as my appointment was on Thursday, how can he get confused if I text on Friday which is after my appointment date. She hung up the phone saying to email the surgery if any issues. I asked for EMail id but she didn't even bother to answer my question, but just hung up......
I am very grateful to Dr Pinho and team for a straightforward, pain-free wisdom tooth removal experience! The price also was excellent at 970 for all 4 wisdom teeth. Dr Pinho took the time to explain the procedure to me very clearly, answered all my question and calmed all my worries! So glad to finally had the procedure done and found these guys. Couldn't recommend highly enough!
Please note Dr Pinho is not an oral surgeon but a dentist.
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