Stanmore, Australia
42 Parramatta Rd
N/A
+61295671322
We called prior to ordering and were told they had stock and 5 days to be delivered. We placed the order. 8 days later we were told, it will be here tomorrow and delivered the next day. 11 days later we are told, "we are still waiting for it to arrive in our warehouse". Every update has either been incorrect or a lie. Still don't have the order and no idea if it will ever come. These guys are overpriced and lie about availability & delivery times. Don't do it to yourself - find somewhere better to get your supplies. (Not worth a single star but you can't post a comment with zero stars!)
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Had a horrible experience with this shop. Bought 2 very expensive chandliers and they were delivered with broken parts. When i called for replacement they demanded that I had to come to the shop and pick up the replacement, so i had to deliver the broken chandlier back to them and collected the new one (they are all very heavy). The new one had a piece of crystal missing (again), i am amazed at how careless and reckless these people can be. I demanded that they deliver the missing piece of crystal, after a few phone calls and emails, and photos sent back and forth, they threw in my mailbox a piece of white plastic resembling crystal with cheap metal ring that does not match the chandlier in any way. The guy in charge was called Ron, absolutely not helpful, very grumpy and lazy. I am still sorting out the mess with this shop and i dont know when i can get my crystal. I strongly recommend you to stay away from this shop to avoid the potential trouble and horrible service that would ruin your wallet as well as your sanity.
Supercilious people, overpriced stock, and a 'customer is always wrong' approach. Bit of a shame really.
I ordered the DC Dimplex Kenton Fireplace and absolutely love it. The team were great at responding to my email and the product arrived in perfect condition.
This place is a true wonderland of used and vintage items. Everything is well organised, prices reasonable and the staff very helpful. The newly made furniture, lamps and hardware are also very cool. We'll be back for our next renovation!
They are running on old name. There is nothing old there, everything is brand new, looks old. Very disappointing, what's the point of the shop any more.
Edward and his team are absolutely amazing!!! Cannot recommend them highly enough. Heritage has so much good stuff. We were able to pick up period lighting and switches to match our 1930s house perfectly. Polite, considerate and super helpful.
We recently purchased a Cuisine 68 x 48 Inset / Undermount Fine Fireclay Sink. It was damaged in transit however we were really impressed by how quickly we received a replacement.
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