St Peters, Australia
500 Princes Hwy
N/A
+61295652455
Such great branding, product and impressive store let down by staff who don’t seem to rate you as a keen 4WDer unless you have a 10yr old landcruiser or patrol and therefore don’t try to hard to help or show interest in selling you anything
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Helpful and professional. Spoke to Trent today about a bunch of mods we're lining up for a new 200 series and he gave me his full attention, experience and general know how to ensure we're set up properly. No pressure for the sale from him, he really understood where we were in terms of moving our current 4x4 on and lining up the new one. Even offered contacts at Toyota. Can't wait to get our work done in a couple months. Also good having the peace of mind with going with ARB directly and not a reseller. Top place.
Very friendly and helpful team, they are absolutely under the pump since Covid kicked off. Take that into account when planning a visit.
Great customer service and knowledge. I didn't buy anything this time but the team were happy to help and share their experience and advice. When I come buying certain additions for my 4x4 I'll going back to ARB.
I went into the store this morning to get some advice on the Rhino Rack Pioneer system in order to get some attachments and accessories for my platform. The guy who "helped" me was so rude and unhelpful! Any question I had seemed to be a waste of his time and he was talking to me like I had no place in his store. I ended up buying something but I now wish I had spent my money somewhere else. I will definitely not recommend this store to any of my mates.
DO NOT BUY ARB CANOPIES!!!!!!!!!!!! Extremely disappointed in ARB. I have had their canaopy on my brand new car for just under 5 years, purchased with the car and fitted by ARB. One day at 8am in the morning the rear window randomly exploded (caught on cctv). When I contacted ARB they gave me a list off excuses as to why its not a fault with the product, even though there a multiple cases of the issues occuring on other canopies. I was offered a pathetic 100 discount on a replacement whick would still end up costing me over 500. ARB needs to look at the design of their canopy glass and have this issue fixed. DO NOT BUY ARB CANOPIES!!!!!! NOTE THE COMMENT BELOW IS THE STANDARD RESPONES FROM ARB. THEY DO NOT CARE ABOUT THE ONGOING ISSUE OF EXPLODING GLASS. SOMEONE WILL GET HURT ONE DAY. DO NOT BUY ARB CANOPIES!!!!!
Trent was super helpful. Managed to find a rare spare part for my ARB Roof Tent in time for my trip!
Helpful, professional and quick repairs to my canopy.
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