St Kilda, Australia
105 Wellington St
N/A
+61 1300 744 980
We used these guys a few years back and they were great. We tried to get them back recently to retrain our team, and have tried 3 times, left messages, been put on hold etc etc I am not sure how a company goes from a 5 star rating to a 1 so quickly but this team certainly have managed it. Well done 'Real Response' - a true misnomer
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I couldn't be more pleased with the training provided by Real Response. The trainers were all highly attentive and gave me the assistance I needed to really understand the content. I was amazed at the detail they put into creating as real simulation as possible, so I feel prepared for any emergency situation. I highly recommend and look forward to being a student on further training programs.
The teacher I met wasn't a paramedic and lack real life experience in dealing with emergency situation. If you are after a course which is professional and give you confidence in real life emergency situation, this place is not for you. I walk out feel less confident to administrate first aid, this should never be an outcome of a good first aid course.
Thank you Ben, it was absolutely amazing first aid course. I recommend this course to anyone that wants to do a first aid course. Professional and brilliant delivery of lecture and realistically practical life experiences. I will definitely be doing another course with your company. Thank you once again. Great job. Well done.
I just completed the first aid course with Real Response and thought it was excellent, this group knows how to educate and not just dump a lot of content into a day. Olivia, the instructor was knowledgeable, clear and best of all - incredibly engaging. The dramatised scenarios were educational, not gimmicky. The extensive online support materials and videos are very professional. I also appreciated that the videos were created as short, targeted topics (no waffle).
Simulations really tested how well you would react under pressure and it was good to be able to practice those scenarios. The instructor, Tracey, was great and very knowledgeable.
first aid course 5*: up to 4 close to reality cases. Very good practice for those who do really what to feel and remember what to do in real emergency. Appropriate video materials. Thank you.
Best first aid training I've ever had. The trainer was knowledgeable and considerate of individual needs. The real standout of this course though was the ultra-realistic scenarios. Make-up, smells and sounds are used to create a 'surprise' scene involving the whole class (the highlight was when we took over an entire bathroom in our office building to simulate an arterial bleed - fake blood everywhere!). As the first aider, you're even required to call a pretend emergency services operator (via a 1300 number provided) and go through the process of requesting an ambulance, just as though it's a real emergency. Most people (including first aid veterans) have never had to make that call, and were so appreciative at having had the opportunity to get that experience so they're better prepared in a real emergency. All in all, a comprehensive course that leaves every participant feeling much more confident in their ability to handle a real-life emergency.
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