St. Ives, Australia
166 Mona Vale Rd
N/A
+61299830979
Avoid this business! The proprietor has now sold me two watches not fit for purpose, both of which he recommended. He refused to give me refund or exchange on the last watch I bought here, only a few days after i purchased it. He is misleading and frankly a liar, telling me he "can't" give an exchange or refund. He sold me a Lorus watch the wrist band of which broke in under a week of its purchase; when I returned to the store for advice the man told me "I can't do nothing". All he had to do was exchange the wrist band - I had to point this out to him (he charged me for the replacement band). He also sold me a part for a watch which broke about 4 days later, yet did not give a refund for it. The man is thoroughly disobliging, combative and seems to lack intellect!
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Had 2 of my watches serviced here the watchmaker is a great guy to talk to and had done a great job on both vintage timepieces would definitely recommend his services
My experiences with this merchant have been excellent. He did an expert repair on a vintage fob watch for me and also made some adjustments to my modern watch and band. Nice to have a real specialist at hand.
avoid this place at all costs over priced and owner was very rude went to woolies and got the same thing half price with out the negativity and being made to feel like a second class citizen. 0 star rating if I could rate him that.
Adjustment was done properly, however, he did not take very good care of my watch! Deep scratches left on the case back from slipping the caseback tool, scratch as well on the glass of my watch. There is now a lot of crown movement and slipping of the crown as I wind it. Dust was left inside the watch case as well. NONE of these issues were present on my watch PRIOR to sending it to him for a simple adjustment. Will not send another watch to him again.
Very knowledgeable and friendly staff. I have used this place a few times, and will certainly continue to use them in the future.
Great prices.
Do not trust this merchant! Refund was refused on a faulty item!
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