Spring Hill, Australia
The Johnson, 477 Boundary St
N/A
+61730960366
I booked a tech attendance to check out my HP printer which had ceased working. They were able to schedule a visit very quickly and the tech that attended was friendly and professional. He wasn't given the correct house number but had my phone number, so that was easily corrected. Unfortunately he couldn't rescue my printer, so the search begins for its replacement. Overall a good experience.
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Booked in my corporate printer for a service over a week ago for today and they did not show. I tried to call though no on picked up. No phone call back. Appalling service and clearly not reliable. Therefore would not recommend.
Avoid at all costs - Totally unprofessional.
absolutely do not use these people, website states fully guaranteed, when i complained that problem was not fixed, advised only 7 day good faith. No good faith, technician scratched his head for 20-25 minutes, time that they charge extra for. No satisfaction with complaint, quoted incorrect information in response which proved they did not read complaint.
I called to book my printer in for service and they attended the same day! They fixed up my issue onsite and provided competitive pricing on the toners.
Called to get my HP printer serviced in Brisbane CBD and while the man was here he had a look at my other Brother printer and got that up and running too all in 25 minutes! Highly recommend.
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