Southport, Australia
108 Ferry Rd
N/A
+61 755322388
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We had an issue with a gift voucher that my partner had received. We were so thankful that Jackson reached out to help us out. He went above and beyond to make sure we were satisfied and got everything we needed - he was in continuous conversation with us updating us along the way. 10/10 service - we have ended up being yet again happy with buying from Coastline for the second time.
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Another great experience today buying a 57cm weber Kettle. Very professional and friendly sales man , shame I didn't get his name as he deserved a plug. This will be a fun addition to or other baby q and genesis models.
The salesman at attendance in this store was only interested in the sale with absolutely no idea on customer service, the fact that the computer ,will not accept a return, is not the customers problem. Having spent a good 400 hundred odd dollars , on 5 items, in the shop, with one item to many, and issues with returning one item unopened, before leaving the store is totally unacceptable. Being told, as well to take it as we may use it in the future, and the computer wont take returns. We love our weber and now have had three. This salesman left such a bad taste in my mouth, he should have nothing to do with customers . Glad he is not on my pay roll. This issue was eventually sorted out , the salesman finally processed the credit, not without some foot stomping . Beware.
Great range and extremely helpful staff. Highly recommended.
This is a Premium Weber store, with absolutely everything Weber that is available. Very well stocked, well laid out and excellent customer service.
Good range of stock Great service Ok prices
I visited intending to buy new grill plates for my Baby Q. The salesperson suggested I contact Weber to see if it might still be under warranty. Came home, phoned Weber, Baby Q too old ️. Bought the plates on the Sunshine rather than Gold Coast. I appreciate the salesperson's honesty and advice.
Went into the Gold Coast store today and walked out with exactly what I needed. Such a friendly spot with great advice.
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