South Penrith, Australia
273 High St
N/A
+61 247204300
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
For all women who go shopping to Penrith office work on their own! Please, bring someone with you if you have to buy heavy furniture in an oversized box! You’ll have to go with someone because, no one can or want to help you to get it into your car at all!! It’s very poor customer service! You can’t ask anyone to help you to carry. I went to Officeworks to buy a desk for my daughter to Do her homework. And asked a guy who worked there if he can help me to carry the box to the car and he said go and get the trolley! I knew that I have to get the trolley but I just want to make sure that I have someone to help me! when I came back with a trolley, he wasn’t even there for me. I saw a lady and she only helped me to put it on the trolley !!!! and I again asked the lady if anyone can help me to put the oversized box in the car and the lady said I should be able To manage to put it in the car on my own. Is it a great customer service?? Not even close!!! Even though the same lady saw me outside while I was struggling putting the box in my car, she didn’t even care to ask me if I was alright. She pretended not to see me at! This is so so poor customer service at Officeworks Penrith, shame on you and this is going to be my last time to visit to this Officeworks and I will tell all my friends about my bad experiences there.
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Penrith Officeworks is one of the big Officeworks stores. A big range of products and big brands. Nice layout plus a print shop. Friendly and helpful staff.
Needed a price match on an item with about 120 difference. Expected it to create drama but the team were nothing but lovely and honoured the price match. Very happy.
Waited over 30 minutes in line after doing self print photos for a barcode to print. Also told that they are aware the barcodes were not printing yet no sign put up.
Located in the heart of penrith city this store is always busy. Get all of your stationery needs, all in one place. The staff are helpful to assist you and it is always tidy. You can email items across to the print store for the majority of your print requirements also.
I travelled from Katoomba by train to get a Macbook Air and asked for it in Gold, when i got home and opened it up was Space grey, called them to ask if there was anything that could be done, as i live so far I couldnt easily come back to the store to exchange. Then like some Christmas miracle the manager Reehan got his colleague Adam to drive all the way to Katoomba to replace the laptop with the gold one. Absolutley excellent and surprising service from Reehan and Adam! Thank you so much for driving all the way here to help me out and rectify the mistake. Top blokes!
Great for regular stationery but doesn’t have much stuff for bujo at all. Limited variety in tombows and no zebra mildliners, no good dotted journals and limited washi tapes (just go to Daiso for washi tapes). Customer service was good tho.
Terrible customer service, wouldn't accept a digital copy of my 30 day account claiming they couldn't verify the account belonged to me despite my name on the card and refused to verify against my drivers licence. I've made multiple purchases from the same store using the same card and no issues. Then confirmed that if I presented my plastic card they would accept no worries?? If there are security issues with a digital card, why would you accept the hard copy?? It has the exact same details so why do those security issues magically disappear with a plastic card??. Really disappointing to be treated like a criminal in front of my wife, children and other customers!!!
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Wheelchair-accessible car parkWheelchair-accessible entrance