South Nowra, Australia
188 Princes Hwy
N/A
+61 244228889
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Great shop. Staff extremely helpful with the great variety in store for all kinds of riding... Workshop always done good to keep me having a reliable bike never letting me down. Would highly recommend this place as your go to motorbike dealer!
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My mate ordered a bike and was told it would take around 4 weeks to arrive, No problem happy to wait. Mate receives phone call day before pick up, that suzuki had sent wrong bike (after being told bike is ready to go minus top box on back order, again not a problem). Not wanting to wait another 6-8 weeks as advised by said dealership for the correct bike to arrive was offered one on the floor (kawasaki's equivalent) no worries will be down to check it out the following day. Mate says "ill take it and ill be back in a week to pick it up". Calls them mid week and was told it will be ready Friday for pick up only to get there and be told bike isn't ready. (No Rego, no heated grips or any of the other accessories requested). Waited around 4 hours for them to get the bike ready even though they had a week to have this done. Booked in for its first service , have heated grips and top box installed. Ride the 2 hours to have the work done and then have to wait 8 hours for a first service and have heated grips installed. No top box No Panniers installed. sorry not enough time was the excuse. This is an absolute joke. Never run out of time taking full payment though.
The customer service and workmanship from these guys was the only reason my motorcycle was ridable on Saturday after frying a regulator/rectifier on Friday. The team displayed excellent communication and genuine compassion for me as a customer. If they weren't so far away from my home, I'd regularly visit for anything, and I recommend them to everyone.
1 star wars generous would have given minus 5 if I could have. I would not go anywhere near this shop again and would not recommend anyone go there and pay their horrible prices and endure their horrible customer service and CLIVE before you do please don't ring me to fix this review because it is my review and my choice also it is staying that way and no calling me asking to change it giving me some bull excuse of why they had bad customer service that day or something there's always an excuse for their incompetence and if you read other bad reviews a lot of attitude as well from their customer service team don't recommend to anyone minus 5 stars
Where does one even start a 5 star review? .. Good service, Quality products. Clive and the team at GSM are more then helpful, i can't recommend these guys enough.
Great feedback from owner. Good showroom and accessories department.
awesome shop.. great sales. reliable serivce. timely and efficient. best motorbike shop in the area...
Great place, guys definitely know there stuff. Highly recommend
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