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Cox Auto Service Centre

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South Melbourne, Australia

coxauto.com.au
Chauffeur service· Car alarm supplier· Car battery store· Mechanic· Automotive· Brake shop· Oil change service· Tire shop

Cox Auto Service Centre Reviews | Rating 4.3 out of 5 stars (8 reviews)

Cox Auto Service Centre is located in South Melbourne, Australia on 88 Buckhurst St. Cox Auto Service Centre is rated 4.3 out of 5 in the category chauffeur service in Australia. Cox Auto is a family owned and run business, operating for over 30 years. Since 2000, Cox Auto has grown from one to over ten qualified technicians working from seven hoists under one roof. We’re transparent about our costs and process and keep you informed at every step. We guarantee the highest level of quality, no matter what you drive. 100% Guarantee Our work is guaranteed. If you're not happy with the service we provide, please advise us and we will do our best to achieve 100% customer satisfaction. Our parts are of high standard and quality. If the part supplied and fitted is faulty, we will replace this part within a year of the fitting date — free of charge

Address

88 Buckhurst St

Phone

+61 396996338

Company size

11-50 employees

Headquarters

South Melbourne, Victoria

Founded

1981

Amenities

Toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Steve Gray

The Team at Cox Auto diagnosed and repaired my Daughters car to get her back on the road in a matter of days. The Car was trucked down from Darwin as no one up there was able to fix it for 2 months and only one was willing to have a go at it. It was cheaper and more time efficient to truck it down and fix it back in Melbourne. She is here for uni now so needed to come down anyway. We will definitely be back to Cox auto. Great communication and pricing. Nice to have piece of mind at a mechanics. Thanks heaps.

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Cass Kent

Right from the very start of my on-line query the communication was excellent. I was booked in really quickly, and Mark explained the service in great detail. I was contacted during the car being service and was updated on the condition of the car. The service was complete by 2.30pm, washed and cleaned. The customer service was exceptional and I found everyone to be highly professional, I have no hesitation in recommending Cox Auto and will be using them for all my mechanical needs.

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Fabian Presta

Amazing service. They called me within 2 hours of me dropping the car off letting me know the issue at hand and had the car fixed the same day.

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Judi Pullen

In response to Cox’s response to Steve Pullen. We brought the van to you for you to assess independently to ensure what was required. You advised it needed a new turbo, so we went ahead. You misdiagnosed the problem, so much for your ‘latest diagnostic equipment’. When it seized again we waited 2 weeks for you to advise we needed a new engine which would be 6000 ,which we declined. This should have been done initially. The best you offered was to replace the turbo, without a warranty, but would charge labour. We never got a price as we got sick of waiting for the quote. You at NO point offered to cover the labour .We decided we didn’t want to have any more dealings with you as your communication and service was an absolute joke and you didn’t deserve any more of our business, so we had to wait 4-5 weeks to be able to pick it up. You say you’ve been fair...6.5 weeks of no work van, no calls from you co,

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Steve Scerri

Pleased that my front end problem was finally diagnosed and repaired (replaced lower control arms). I also picked up my Discovery in a nice and clean state, on time and and was pleased to drive it back home handling better than it has for a while!

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Martin Li

Serviced on Jan 2020 with Andrew Parnis. When I received the car, the car trip computer told me a significant amount of fuel was used. Then I realised that my car was left idled with air conditioning on max for a long period of time.

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Lee Emery

A perfect experience. Professional staff who did what they said they would do. I couldn't be happier

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Hi Rez

Do yourself a favor and take your car somewhere else. they charge me 2000 for repairs that the car didn't need, 165 for alignment of tyres when every place you buy new tyres alignment is for free, and on top of the range they charge me 165 just to hook up the car to the computer. they are nice to talk to but i wont come back nowhere near to them.way to overpriced service. and if you don't believe me keep reading reviews you will see im not the only one with same experience. only 1 star because that's the lowest i cant rate

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