Silverwater, Australia
2/26 Day St N
N/A
+61296481777
Silverwater, New South Wales
It has now been 9 months since we had our uPVC windows installed by ecovue. And around 9 months that I have held off writing this review.. overall the product seems to be good quality and does make the house look more modern. However, I have found the communication and response from ecovue poor. We had a number of issues with our install, locking mechanisms not functioning as they should, pulldown flyscreens not delivered/installed upon initial upvc window installation, and not completed until a month later.. and most recently, our faulty window was replaced 'out of the blue' almost 9 months after emailing photos of the issue! No updates. No communication. And replaced with a window from a different manufacturer - without notice or consultation. If you look at my previous reviews, you will see that I don't often put up a negative review, and I always try to be as honest as possible. I genuinely support double glazed windows. However I feel that in our case, my wife and I have not been properly communicated with and have not been 'kept in the loop' by ecovue, perhaps seen as a small job on the central coast (and possibly seen as a low priority).. I have had friends and family ask if I would recommend ecovue to them, and unfortunately, based on a lack of communication and after sales customer care, I would not.
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Our Ecovue windows really lifted the look of the house. Inside stayed warm through the winter and it’s lovely and cool still compared to the heat outside. The installation went smoothly. Only sad part is having to wait so long for the windows to arrive, but the result is worth the wait.
The decision to makeover our house with new windows was at first a cosmetic one, until I spent some time o/seas. After living a few years in England I realised the benefits of double glaze and it was then I was completely converted, and knew when I would return that this was something I would want to have in my home. I chose Ecovue because their product looked and felt the most authentic to the quality that is everyday in Europe and UK. I had gone through a few different companies to get an idea of measurements and quotes etc but in the end the ease of working with Ecovue was a valuable decision, because we had a number of windows, and decisions to make, which required patience and Warren was so helpful with that process. I have not looked back and am enjoying both the functionality of the windows, the 'quiet' and the 'consistent temperature' throughout the home. They are so easy to open and shut and I absolutely love them. Thank you to Ecovue who also took care with professional installers and customer care. Best looking windows too!!
Warren and the team at Ecovue have been fantastic. The whole process from measure, quote, installation and followup was professionally done, everyone was very helpful. Great hardware, great service. Can't ask for more.
Just like to say,the windows we had installed with the internal blinds are great.We would not hesitate to use Ecovue again when we need to do the rest of the house.
Our double-glazed windows have been life-changing in terms of climate and noise control. Warren was a pleasure to deal with and we cannot recommend Ecovue highly enough. We had been searching for some time to find a company that supplied and installed double-glazed windows so were very relieved to find Ecovue.
Professional, friendly service. Great quality product.
Solid doors and windows in uPVC, low maintenance and with great thermal properties. If installing yourself check under the tape for the moisture holes, so the windows are inserted the right way up! Would buy again.
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