Scoresby, Australia
1340 Ferntree Gully Rd
N/A
+61387062000
One year ago we bought a gas log heater that wouldn’t hold the pilot light. One year into a two year warranty. 4 phone calls over a period of 10 days to their service department where they stated that they would organise the repair man to attend. Each time they didn’t. The repair man finally came today and the problem wasn’t covered by the warranty. Their warranty after sales service is non existent. We certainly won’t have dealings with this company again. Buyer beware.
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Happy to sell but no help if anything is wrong. Appalling after sale service. We have no visible flame in our fireplace during the day. Have called and visited to ask for a service - lots of promises but nothing happens.
Very unreliable gas fire heating units... Customer service is terrible customer service..... Love selling, but when it comes to repairs they want nothing to do with it. Dogs
So Rude over the phone
Helpful staff
Deli
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