Scoresby, Australia
6 Lakeview Dr
N/A
+61 1300232839
Dealt with Danny in the service department, fantastic guy, answered all my question and helped me out immensely, very honest and knowledgeable! Nothing like good old fashioned service!!
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Very good Australian brand pumps. Happy with service and product
Product does not last. Poor quality and a waste of money. DO NOT BUY A DAVEY PRODUCT. Terrible customer service and they don't care about their customers. SHAME SHAME SHAME DAVEY. To Danny Rowland (Service Support Manager) you are well aware of the problems I have had with my DAVEY RAINBANK and have told me you cannot help. This product is not design to last and once again SHAME SHAME SHAME !!!
Thank you Adrian and team for uninstalling my water pump (in my mobile dog wash trailer) finding and fixing the fault and then reinstalling the pump. I know it was a difficult job and I appreciate all your help. Really great, friendly service.
Great company and great service.
Superb Australian manufacturer Quality products Reoccurring solid reliability Excellent support nationally
We bought a davey rainbank 9 months ago and last week it started spurting water. Rang them on Tuesday to inform of issue and they said for 90 someone would come out and look at it and they would ring back to make an appointment. On Thursday they rang to say someone would come on Monday (today). So after 6 days of having the water turned off to the toilet someone finally turned up this morning and tried to tell us a part wasn't screwed on tight enough. They left and after less than 8 hours later, sure enough the rainbank is spurting water again. So very poor customer service response times (I think they would be quicker if it was their own toilet that had the water turned off and couldn't be flushed) and no ability to solve the problem so far.
I will avoid davey products because they have been way too slow to supply spares. Lost 2 months of summer already waiting for supply of davey sp1200 heater that neither davey or any davey retailers i've contacted have stock of or can tell me when there will be stock. Not good enough.
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