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Rookwood Memorial Gardens and Crematorium

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Rookwood, Australia

rookwoodcrem.com.au
Cremation service· Memorial park· Memorial estate

Rookwood Memorial Gardens and Crematorium Reviews | Rating 4.1 out of 5 stars (8 reviews)

Rookwood Memorial Gardens and Crematorium is located in Rookwood, Australia on Memorial Ave. Rookwood Memorial Gardens and Crematorium is rated 4.1 out of 5 in the category cremation service in Australia.

Address

Memorial Ave

Phone

+61 297468945

Amenities

Public toilet

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Leilani Angelina

Grounds are meticulous and I’ve always noticed there are always grounds men busy attending work in the up-keeping of the cemetery. We had a burial today and I was lost, staff at the office was friendly and eager to help and they assisted me with directions and a map to find the location of the burial. It’s so easy to get lost here, it’s massive!

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Мила Јовановић

Well-kept, peaceful grounds...cemeteries are not the happiest of places; however it's lovely enough because my love rests here.

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Louie Lu

Had a great experience when purchasing our plot. We would especially like to thank Sabrina who was extremely friendly and accommodating with our preferences!

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Yvan Zivkovic

Dealing with the loss of a loved one is always difficult, and you’d be thankful for a location that’s take care of both funeral services and collection of your loved ones remains. Although the service was nice, the follow up in regards to collecting my fathers ashes was handled incredibly poorly. We had called before hand and had organised an appointment for 11AM. I arrived 10 minutes early and was told that the person I was to speak to, Sabrina, was ‘with family’ and there was no ETA when she’d be back. I explained I had an 11AM appointment but that didn’t seem to matter. I waited 40 minutes and approached receipted again, “No one has spoken to you?” As if she wasn’t able to see me sitting in the office the whole time. I was eventually greeted by Sabrina, who then had no idea why I was there, I had to explain everything to her. Sabrina seemed to show a lack of compassion and interest in the situation, arguing with me that I didn’t have the rights to my own fathers ashes. Sabrina then tried to make conversation with me in regards to where both myself and father were from, asking if Croatia (the birth country of my father) was part of Macedonia (two completely different countries). As I mentioned before, dealing with the death of a loved one is horrible, and you’d think the staff at this location would show more empathy, but they really don’t seem to care and honestly left me in tears after I left the location.

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Simon Jones

Is quite pleasant here, when it's no busy

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Austin Tillman

Rookwood Memorial Gardens & Crematorium is located within the grounds of Rookwood Cemetery – one of the oldest and largest multicultural cemeteries in Australia...!

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Sapphire Rose

On the day that I picked up my dear old grandma's ashes, the lady was SUPER RUDE . Everything was fine until she asked about the burial. "Her wishes is to be scattered into the ocean" I answered. "Uh-ahh" She responded in such a negative condescending tone. I was so shocked but didn't say anything. We did the paperworks, then she went out to fetch the box of ash whilst I waited. When she come back and gave the the box she asked the same question. Is it because her mind was somwhere else I don't know. So I gave the same answer. ( Is she seriously gonna repond the same way? I wondered) Oh yes she did. Wow lady, I was speechless. Was still in shock I just left. It was so unprofessional and awful. Whatever her opinions on the burial methods (due to no commision perhaps) she should of keep it inside. Btw, we hired a water taxi that provided the service (it drove out to a quiet place). Its been 2.5 yrs since then, and this memory popped out if nowhere when I am missing my grandma. Which is why am writing this.

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David Berry

Very nice environment with high quality landscaping. Cafe staff are friendly, and cemetry staff are professional. Much easier to find your way around now. I've booked a lot for myself ....

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