Riana, Australia
5 Sarah Rd
N/A
+61 490147750
Sue has been lovely and so understanding with us needing to continually extend our dogs stay due to covid & lack of flights. She even arranged transport to the airport for our dog when he could finally travel! We finally have our little guy home happy and healthy. Thanks again Sue for all your help and great care of Gizmo.
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I went out during opening hours to have a look and possibly book my cat in. I was greeted by a very grumpy old man whom did not want to show me around. He said I needed to have made an appointment even though it does not state that on the website. He said you haven't made any arrangements with us and started to walk off!! I thanked him for his great customer service and he told me to F@#k off!! Glad I didn't just book my cat in, it's a shame because it seemed like such a lovely place based on the website and prior reviews!!
Very friendly staff and took great care of my baby while we were away
Owners makes you feel so welcome staff excellent too i had a clear mind that my pet was getting great care so i could enjoy my holiday
A huge thanks to Jilli and team for the excellent care you have given our Pepper dog over the last four years. Our 6Kg labradoodle was always clean and not stressed while with you. A big thing for me was after her first visit with you she wanted to jump and lick on you rather than great us! that shows she was taken care of and treated with respect. Your facilities are so very clean and you run a tight ship. Also, we were impressed how careful you are in making sure shots are up to date. Pepper dog highly recommends this 5 star resort to all, woof, woof. Susan Casselman, Ulverstone
Awesome retreat for the doggos (and cats) in your life. Couldn't ask for better for the pets while you're away.
Running businesses overseas is never easy and we are often charging down to Launceston airport to spend a couple of weeks in China so we need to know that our cat is being looked after. We found Paws a While via Google and are so glad we did as Jill and Kevin treat Ollie as a family member. The quality of food and care is outstanding - these people really love animals and are so passionate. I often spend 10-15 mins having a chat when are dropping off or picking up Ollie and am always amazed at their level of devotion to their business and I am so glad they are becoming more successful each time we meet. They have made a big investment financially and emotionally to set up this venture far from their original home and are to be commended on how they conduct it. With stir fry steak one day and tuna the next, Ollie doesn't want to come home!!!
I have a Australian Kelpie X German Shepherd. I was very nervous about putting her into a kennel as it was her first time, and that she is not very fond of other humans (however has many canine friends). She stayed for 3 days, had a magical time, was well looked after and was freshly groomed with all of her bedding washed when I picked her up. She was very excited to see me but I could tell that she had had a fantastic time and was very eager after saying hello to me to go back and hang with her friends again! She even licked Jill (the owners') hand as we were leaving. It was well priced, had excellent facilities and the owners truly are compassionate about the animals that stay there and I am more than happy to send Lucy back for her next adventure. Everyone must send their pets here even just for their own holiday - it was a truly magical experience that Lucy nor I will forget. :) Jess O'Malley
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