Reservoir, Australia
60 Gertz Ave
N/A
+61 1300224665
Toilets
Wheelchair-accessible seating
The best experience I've ever had with a psychologist. I have been seeing Dimitri for three sessions now. He always pointed the core deep down issue and give me very insightful strategies. Not only that, I am building a professional relationship with him, and he is very attentive for my needs. Highly recommended it to you if you have something in life that you need a professional with you to walk you through.
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If you are a bulk billing client (normally the people in most need of support) be prepared to wait and also have others prioritised over you. I wasn't given a time a could have an appointment or how long the wait list is. Just that I'll be notified when they have time for a bulk billed appointment.
I called to say that I'm running 30 minutes late and to see if it's worth rescheduling. She said it's fine and I could come. Came and the counseller advised that I have 10 minutes left for my appointment. When I was about to cancel the appointment, he said that he has time left for a full session.
They don't even deserve the 1 star rating. Receptionist I spoke with via email was extremely unhelpful and unaccommodating. They honestly do not have the mental or emotional capacity it takes for this kind of job. They completely shut me down when I asked to see someone of colour as that's what I'm comfortable with. Terrible customer service.
Despite reviews I still gave this place a try psychologist was great booked for a second session weeks in advance they claimed they will send a text to remind me of my session only for me to completely miss my session and get told I have to pay 120. Partly my fault for not putting it in my phone but a steep price for anyone especially when Medicare is covering the session just a money grab
terrible. dreadful customer service and very poor psychologist. Rude and unhelpful, entire experience a total waste of money.
The customer service is extremely poor and unreasonable. Won’t be booking here again
Deli
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