Redan, Australia
701 Darling St
N/A
+61 353361211
F.W. Barnes & Sons were extremely proffesioal and compassionate throughtout the whole process of farewelling our beloved mother. They guided us through seamlessly, nothing was too much and their attention to detail was amazing. Mums funeral was beautiful - We can't thank the team enough. Special thanks to Kristy.
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Back in February I lost my Mum, I was one of the lucky ones that I did get to have a funeral service for my Mum. The staff were wonderful, to my family and nothing was to much trouble. I am more than happy to recommend F.W. Barnes & Son
Really unhappy, not particularly with the service it's self, it was what it was. Unfortunately I was overseas when my mother passed away. As such I sent a video to 'F.W. Barnes & Son Funeral Directors', it was last minute, I'll give them that (the evening before the service which was at 2pm the next day). A family member was at the funeral home early in the morning to make sure the video was included. Despite the video link coming from 'Youtube' , they were unable to down load or use it? Again fair enough, but what really is upsetting was the lack of communication from the Funeral directors !! Given the chance I would have simply send the text to be read out during the service!! Also, while waiting anxiously for the service to start at 2pm Australian time/ 4am our time, 2pm came and went, then 2:01, 2:02, 203...... finally around 5 past it started ! Doesn't seem like a long time but when your on the other side of the world not knowing what's happening, looking for connection problems and generally going out of your mind, 5 minutes is a long time! Lastly when the service was finished and I finally downloaded the complete service the celebrant had already started speaking. The video doesn't need to be a Hollywood production, but when you offer a service you should at least show a little panache with what you offer. As mentioned the service it's self was ok, but the feed back from the directors and experience as somebody watching overseas was no good.
F.W. Barnes and sons funeral directors are hands down the best choice for all your funeral needs. We have had the unfortunate experience of needing to say goodbye to a loved one not once, but twice this year and on both occasions F. W. Barnes have been outstanding at making a dreadful time a smooth and easy process. Even with the many extra challenges working around Covid presented. Both services had different requirements and aspects to be considered and both times it was an absolute pleasure to deal with the spectacular staff members.Their care and compassion from the very first hello to the final goodbye is above and beyond. Not a single member of staff ever make you feel like a request is too hard or a question too silly. The availability of the livestream service for those family and friends who aren't able to be present at the time of the service was such a fantastic option, it certainly made the venue restrictions less problematic. The small details that they add to the service and presentations make them flow beautifully and the family are supported every step of the way, even after the service has concluded. Their ongoing support after the event is a reassurance in the grieving process.
We recently laid to rest our dear Dad, William Opie and F. W. Barnes was our chosen Funeral Director They treated our family with compassion and at all times showed huge respect for our Dad. Their wonderful team quietly covered every detail and went the mile to personalise his service. We are so thankful to them all and highly recommend our local Funeral Directors F.W.Barnes Bill Opies Family.
Good morning beautiful, From the bottom of Barry & Roberts hearts, Thankyou so much for giving our beautiful mum the most beautiful service for our final goodbyes, your staff and yourself go above and beyond our expectations, we will remember your professionalism forever and could have asked for better people to care for our mum to begin her new journey Kind regards and love Barry, Robert , Shane
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