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DFAT Western Australia State Office

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Perth, Australia

dfat.gov.au
Federal government office

DFAT Western Australia State Office Reviews | Rating 2.4 out of 5 stars (8 reviews)

DFAT Western Australia State Office is located in Perth, Australia on Level 25, Exchange Tower Sherwood Court (off, St Georges Terrace. DFAT Western Australia State Office is rated 2.4 out of 5 in the category federal government office in Australia.

Address

Level 25, Exchange Tower Sherwood Court (off, St Georges Terrace

Phone

+61 892314499

Accessibility

Wheelchair-accessible entrance

Open hours

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H

Hatim Ghadhban Abood

Nice and friendly staff. Smooth process. However, there should be an alternative way for booking and collecting the legislation documents and their services time need to be extended to 4:00 pm (not 1:00 pm)

Y

Yang Ye

If you want do legislation, you have to plan you need visit this place at least twice with min 1 hour waiting call time. Yes, even pretty much all federal department let you wait similar time. Called them to make a booking, wait about 1 hour to someone pick up the phone. Went there told me my documents cannot make requirements, so make another booking. They not open on afternoon, so it means I have to ask another leave for that. Ask them post back the document, they said not believe auspost and can only do normal post. Come on, if you not believe normal post, then let us choice priority one, you not paying postage. So I have ask another leave to pick up documents. So stupid

B

Barry Moore

Changed address to level 1/140 william street. Update your website.

P

Paul Ngants

The Indian lady is some else. She gives better trearment to specific people and completely shuts the door to other people. That was in person, and over the phone she transferred my call to a line that no one answers and you can wait for the whole day and still no one will answer. She shouldn't work in there.

T

Tasvi S

I tried calling this department several times for a week and nobody answers after being put on hold. The connection cuts out. I don't understand why there is a telephone number listed and what can be done about this

M

Matt Fraser

Don’t waste your time trying too get an answer out of the switchboard operator she doesn’t have a clue about anything , work ethic needs a bit of training in her job title if you don’t have any idea put me through to someone who does. Only gave 1 star as that was the minimum if had a choice would give no star at all

Z

Zaria Joines

Spoke to someone at Switchboard twice, firstly referred me to Australian immigration who deal with Australia inbounds only even after I specified it was an Australian outside. I rang back and the same person directed me to the same place and when I said that was wrong I was told to speak to the local immigration where the Australian citizen currently is. What a way to look after your own Australia...

A

AUVI Import Export

The lady who picked up the phone is the worst receiptionist ever. I called her twice, the first time she doesn’t care what the hell I am talking about, she just said okay okay I put you through. After 20’ waiting, she picked up the phone again and when she heard my voice, she just hang up on me. What’s wrong with your people ? You guys support to help the community.. please do not treat people like that. Shame shame on you

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