Parramatta, Australia
50 O'Connell St
N/A
+61 296835333
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Absolutely wonderful. My elderly mother has received a number of scans at Superscan and I cannot commend enough all the staff that we have come in contact with. They are caring, professional, and kind. I highly recommend!
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A fantastic imaging centre with a group of friendly, helpful staff. Easy to find with plenty of off-street parking. A very clean, well presented facility. A special thanks to James for the professionalism and level of service provided. Seeing how other patients were treated by staff, I highly recommend this place.
Superscan Parramatta is no longer my local clinic, but I still go out of my way to get my scans done here. Their technicians are professional and knowledgeable. The reception staff are also super friendly and personable. The exceptional service is worth the travel. Thanks team!
Best imaging centre ever, best machines, best receptionists, best and kindest health professional team.
I've had the misfortune to have had to use their services a few times in the last couple of months. The staff have always been a pleasure to interact with, and they have always seen to me quickly. No really long wait times to speak of.
I came with a friend who was getting an ultrasound. Receptionist wouldn’t let me wait in the waiting room. I would understand if they were busy due to Covid capacity’s however there were only 2 other people in the waiting room. Plus they were running very behind schedule so I was left sitting on the floor outside for over half an hour. Very unimpressed.
Nothing wrong with my experience with the scan but marked down a point as I could hear the receptionists discuss someone else in a negative way. Comments and gossip shouldn't be the first things you hear, doesn't feel welcoming with that. Also I couldn't see any sanitiser at the desk that day. Just a few things that could improve on going forward.
Mum went in recently for multiple scans and she came home expressing how comfortable she felt throughout the service. She experiences chronic pain and staff both at the front desk and specialist team were very accommodating and kind to her. James in particular ensured that mum understood the process and what was happening at each stage the quality of service was nothing short of outstanding. I wanted to reach out and thank the whole team at Superscan! She will be back for follow scans. Free undercover parking is also a bonus !
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